Posted on 02/12/2014 1:31:16 PM PST by ThethoughtsofGreg
In his State of the Union address, President Obama mentioned fixing a broken health care system. Unfortunately, the president provided no specifics about how to fix errors already experienced during the implementation of the Affordable Care Act (ACA), such as securing ethical and well-screened insurance navigators who handle personal information of health insurance enrollees.
Dropping the ball on consumer protections, the federal government’s inadequate screening and training process for navigators exposes consumers to serious risks of fraud and identity theft. Fortunately, states are addressing these neglected privacy and fraud concerns, adopting stricter requirements for health insurance navigators — the people who provide enrollment assistance to consumers seeking coverage. Arizona, Colorado, and Virginia recently introduced legislation requiring navigator background checks, and states like Texas are implementing additional training for health insurance navigators.
Prior to open enrollment, members of Congress rightfully raised questions about the navigators’ preparedness to handle enrollment issues. Those worries materialized almost immediately, when alarming evidence surfaced of misconduct on the navigators’ part. At the Urban League of Dallas, a navigator encouraged an applicant to lie to receive lower premiums. Another navigator told an applicant not to report income he made in cash, explaining, “Don’t get yourself in trouble by declaring it now.”
(Excerpt) Read more at americanlegislator.org ...
I looked into becoming an Indiana navigator. It’s fairly rigorous, similar to becoming a licensed insurance agent.
Mandatory classes, pass an exam, etc.
To be a federal navigator you just need to be in SEIU, ACORN, MoveOn, etc.
Yeah. It was about as broken as our immigration system.
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