I feel your frustration, I hate when stuff like this happens.
Well they have a contact page
http://www.nycourts.gov/contactus/index.shtml
Lists their email for questions as
mailto:question@nycourts.gov
There is also a form for asking about “technical problems” with website, I don’t know if this qualifies.
http://iapps.courts.state.ny.us/webteam/index_tech_form.jsp
I’m not optimistic they’ll help but it couldn’t hurt to ask.
I may try that later today, although more often than not, they just point back to whatever they have (and usually I know more than they do). I already lost 3 hours online today when a squirrel got fried on a transformer in my backyard and knocked out the power, so I’m more than a bit exhausted. :-|