Entitled or not, the school people are still major-league A-holes. And there may be some question as to whether they can take payment for service then deny service, although I assume that sort of thing is covered in the small print someplace.
the only thing she could be entitled to is a prorated refund. that’s it
just because you pay for something doesn’t mean they are your servants. they will provide the service as long as they see fit
ths is how its supposed to work... unless we’re no more then slaves supporting the govt (state capitalism)
Why is that? Can you show me one other business that should have to continue to deal with a customer who publicly smears them on social media, lest they suffer the opprobrium of being "a-holes" in the eyes of people like yourself?
And there may be some question as to whether they can take payment for service then deny service, although I assume that sort of thing is covered in the small print someplace.
Prorate and refund her money. Problem solved. Let her go find some other school to be an idiot about.