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Airbnb nightmare renters leave Calgary home trashed
CBC News ^ | Apr 30, 2015 | CBC News

Posted on 05/05/2015 12:34:24 PM PDT by Gamecock

Our hardwood floors are all popping because there are pools of liquor. There's glass shards, there's dent in our walls, toilets flooded and plugged with condoms," said homeowner Star King.

King says she agreed to rent her house in northwest Calgary to four adults, who said they were in town for a wedding.

She and her husband, Mark, turned their keys over to the renters on Saturday night and went to stay with their in-laws in another part of the city.

King says shortly after, she started receiving texts from neighbours, telling her the police had arrived.

She was told that a "huge luxury party bus pulled up" and 100 people piled into her home.

The King family had to plead with the renters to pack up and leave, who she said were "just totally wasted."

"They threw paint all over my works that I was going to sell for probably a couple thousand. Just totally disrespectful behaviour," said King, who is an artist.

She overheard Calgary police at the scene describe the situation as a "drug-induced orgy."

Airbnb spokesman Jakob Kerr says the company has banned this guest from renting again through the website.

"We have zero tolerance for this kind of behaviour and our team is working quickly to make this right," Kerr wrote in an email statement.

"Over 35 million guests have stayed on Airbnb, and property damage is extremely rare."

Quebec is already looking into beefing up rules surrounding rentals to tourists without a permit. Next month, the province plans to table a bill to regulate online home-sharing services, such as Airbnb.

The King family says they had no issues when they rented out their house two weeks before through Airbnb and have also used the service, many times, themselves.

"We came and wished the home was burnt down to ashes. It would have felt way better," said King.

Airbnb has told CBC News that the King family will be reimbursed through its Host Guarantee insurance, which provides up to $1 million "to eligible properties in the rare event of guest damages which are not resolved directly with the guest."

The company also says it's offering full assistance to law enforcement in the investigation of the incident.

Calgary police are investigating and estimate the damage is more than $50,000.

"In the 27 years of policing that I've done, I've never seen a home so badly damaged from a weekend party, and of course, with this kind of rental situation," said Staff Sgt. Jim Leung.

Leung says police are trying to locate the man who originally rented the property and intend to charge him with mischief over $5,000 for causing damage to the property.


TOPICS: Business/Economy; Travel
KEYWORDS: airbnb
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1 posted on 05/05/2015 12:34:24 PM PDT by Gamecock
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2 posted on 05/05/2015 12:34:43 PM PDT by Gamecock (Why do bad things happen to good people? That only happened once, and He volunteered. R.C. Sproul)
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To: Gamecock

There is no way I would participate in this scheme.


3 posted on 05/05/2015 12:35:12 PM PDT by Gamecock (Why do bad things happen to good people? That only happened once, and He volunteered. R.C. Sproul)
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To: Gamecock

These jerks are going to wind up ruining it for everybody.


4 posted on 05/05/2015 12:35:46 PM PDT by dfwgator
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To: Gamecock

Renting online to people you know nothing about. What could go wrong?


5 posted on 05/05/2015 12:36:45 PM PDT by Fido969
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To: Gamecock

Not sure I would want to rent my house out, but hearing something like this makes me think its just too risky.


6 posted on 05/05/2015 12:38:03 PM PDT by Dilbert San Diego
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To: Gamecock

I read about this yesterday but couldn’t post it because it was in USA Today. Despicable! Didn’t the homeowners collect a deposit from the renters? (as if that would cover it.)


7 posted on 05/05/2015 12:38:16 PM PDT by afraidfortherepublic
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To: Gamecock
Caveat Rentor!
8 posted on 05/05/2015 12:38:47 PM PDT by DeFault User
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To: afraidfortherepublic
Airbnb has told CBC News that the King family will be reimbursed through its Host Guarantee insurance, which provides up to $1 million "to eligible properties in the rare event of guest damages which are not resolved directly with the guest."

Still, is the little bit of chump change they will collect from the company worth the hassle?

9 posted on 05/05/2015 12:39:45 PM PDT by Gamecock (Why do bad things happen to good people? That only happened once, and He volunteered. R.C. Sproul)
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To: Gamecock

Welcome to the hotel business, lady.


10 posted on 05/05/2015 12:43:41 PM PDT by zeestephen
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To: afraidfortherepublic

“Didn’t the homeowners collect a deposit from the renters? (as if that would cover it.)”

It makes you look smarter if you read the article first.


11 posted on 05/05/2015 12:44:55 PM PDT by TexasGator
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To: Gamecock

That is the new millennial scheme here around in the city of Autism (Austin). People renting their houses/apartments to event chasers. Stupid.


12 posted on 05/05/2015 12:45:07 PM PDT by Resolute Conservative
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To: dfwgator

“These jerks are going to wind up ruining it for everybody.”

Yep, I’ve gotten amazing deals and usually left the place cleaner than I found it.

I really want to bash these fools with a bat who are ruining it for all


13 posted on 05/05/2015 12:47:11 PM PDT by varyouga
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To: Dilbert San Diego
Not sure I would want to rent my house out, but hearing something like this makes me think its just too risky.

It's quite risky even without news like that. Once you allow someone into your house you have a problem. Large companies who speciaize in rental property can deal with this - in part by having maintenance people on site, in part by purchasing insurance, and in part by just offsetting the losses by profits from other properties. It also helps to have a few lawyers on retainer, have a convenient rental contract, and know all your rights. A lone homeowner has none of that, and a bad renter can do pretty much whatever he wants, for a long time.

14 posted on 05/05/2015 12:49:05 PM PDT by Greysard
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To: Greysard

Many home insurance policies exclude business from being conducted from the house.


15 posted on 05/05/2015 1:00:20 PM PDT by Quality_Not_Quantity (Liars use facts when the truth doesn't suit their purposes.)
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To: Fido969
Renting online to people you know nothing about. What could go wrong?

Kind of like morons electing someone they know nothing about president, only not as bad.

16 posted on 05/05/2015 1:04:14 PM PDT by Mastador1 (I'll take a bad dog over a good politician any day!)
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To: Greysard

Thanks for that injection of Econ 101. Sad that people don’t know and don’t care!


17 posted on 05/05/2015 1:04:30 PM PDT by gr8eman (Don't waste your energy trying to understand commies. Use it to defeat them!)
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To: Gamecock

Rent your house out to strangers. Really? How stupid is that! All sorts of unknown people can case your house for free, and then take their time while stealing it from you.
Dumb, dumb, dumb!


18 posted on 05/05/2015 1:06:39 PM PDT by vpintheak (Call the left what they are - regressive control-freaks)
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To: Fido969

People rent thousands of rooms/apartments/houses through AirBnB every day. and 99%+ of the transactions work fine. I’ve rented several places, and always had a great experience.


19 posted on 05/05/2015 1:40:53 PM PDT by bigdaddy45
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To: Gamecock
Interesting.

I don't think anyone ever expected four renters to be a front for a party bus scheme.

This was premeditated.

-PJ

20 posted on 05/05/2015 1:49:58 PM PDT by Political Junkie Too (If you are the Posterity of We the People, then you are a Natural Born Citizen.)
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