Everyone should be on high alert and not talk with anyone claiming to be from some computer support group that you didn’t call first.
I have a laptop and get calls from people claiming to be from Microsoft support group.
Naturally I tell them I am not interested and hang up.
I had a nice conversation with a woman at the FBI and she gave me a website to report the incident. The website is really intuitively named so victims of this scam can find it easily:
You can see how any one can figure out how to find that, just from it's name, can't you? NOT! TIGTA stands for Treasury Inspector General for Tax Administration. . . and that's even really intuitive to find. The FBI gal and I had a good laugh over it as well.
I played the scam guy along for a while before he hung up on me.
I hope the .UK URL would have alerted me.
The ones who call pretending to be from Microsoft are told that I don’t even own a computer.