Posted on 06/10/2019 10:06:39 AM PDT by simpson96
PORTLAND, Maine — When Vera Mauro comes to a drive-thru, she’ll usually keep driving toward the window. Mauro is deaf and uses American Sign Language to communicate. She typically writes her order down on paper, but on Tuesday, her usual pattern didn’t work when she stopped for a drink at a Portland Dunkin'.
“The woman didn't exactly see me, so I used the horn. Yet she ignored, texted on her phone and made another person's drink, and when she came back, I held up the order on the paper. She saw that I had it, gave me an attitude,” said Mauro.
In return, she received a note asking her to start using the inside storefront and to not use the drive-thru.
Mauro explained that she found the note to be offensive and tried to reach out to the store about it several times. The location manager responded to her in an email, offering a gift card and asking her to remove her post from Facebook.
“That was not enough,” said Mauro
(Excerpt) Read more at wmtw.com ...
Next up - Braille drive-thru menus...
In return, she received a note asking her to start using the inside storefront and to not use the drive-thru.
Seems reasonable.
They should have disciplined the employee and posted that on Facebook, to let people know they don’t approve of treating the customers poorly.
She’s being disruptive.
It’s not up to the world to adapt to her. It’s up to her to adapt to the world.
This crap needs to be slapped down hard and fast and now.
PS. To the handwringers and crybullies: Save it. Snivel your virtue single slime all over someone else.
There is at least one ATM in a drive through lane of my local bank that has Braille instructions next to the keys. Every time I go through and use it I am reminded by the Stevie Wonder driving comedy routine I had years ago, forget the exact wording and whose routine it was but I have to laugh anyway.
I’ll bet a little bit of research shows that she is an “activist”.
They don’t mention the name of the restaurant. Too bad. They should let people know.
A lot of deaf people have a real attitude. It’s not that they think they are equal to everyone else (they certainly are). It’s that they somehow think they are better. They are special.
There are stories of deaf parents with deaf children and modern medicine can help the child hear, and the parents say, “Nope. He’s special. We want him to stay that way.”
When she goes banking, she should be very careful about passing notes to the teller...
“I want $500 in small bills....”
Siren’s and lights!
“Utah, you doorknob!”
Yeah. I’m surprised the ADA doesn’t have drive thrus installing key pads for orders.
“That was not enough!”
Paywall:
I understand the Lady’s offense, as much as I, a hearing person could do. But sometimes, you run into people with bad manners. If the restaurants were thinking, they should have said they would be re-training this employee.
The girl need not be fired over this, if a first offense.
It was also a bad idea to ask the Lady to remove her bad review. That is her voice, and she’s not removing it.
I looked and could not find the name of the place, until after my post I looked again and then I saw it. Sorry.
people need to stop being offended by this kind of crap.
They’ve bought into the idea that “deafness” is its own culture. I’ve experience that attitude from the deaf before. To me its like arguing that severe nearsightedness is a culture!
Why do Bank drive thru tellers have Braille buttons?................
I'm kinda that way when I deal with the stupid. It's frustrating.
Why would anyone purposely create an uncomfortable or difficult situation when there’s a simple alternative?
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