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The modern workplace: Will remote tech workers tolerate being monitored?
ZDNet ^ | 28 January 2022 | Tom Foremski

Posted on 01/28/2022 11:52:44 AM PST by ShadowAce

The Omicron surge has forced businesses to again delay a date for a return to the office. And that means a delay to an inevitable showdown: between workers and managers over remote or office-based work.

To a degree, every business will have by now adapted to the reality of a hybrid workplace and the fact some staff will remain home-based while others will come back to the office. 

Any business that cannot offer a hybrid workplace will face problems in recruitment during this worker shortage. And problems in developing in-house, the skills of managing a modern workforce.

HOME MONITORS

For work at home advocates the future looks rosy. With the current jobs boom it looks certain that they'll get what they want – either at their current employer — or somewhere else. 

But will workers agree to allow their employer to monitor their home office activities? Is it something that can be refused or not? How is the home different from the office where people can be seen to be working at their desks, engaged in meetings, and logging into their IT systems? 

Do remote workers have a right to refuse to be monitored? 

Digital.com released a survey late last year that found widespread use of remote worker monitoring software especially in IT (77%) and advertising (83%). 

One in seven workers hadn't been told about it. 

Working from home might not be such a wonderful thing when you consider that people worked harder – a 10% boost in productivity was reported in the survey after the software was installed. 

REMOTE WORKER ANXIETY

Being away from the office can be very isolating and cause anxiety by being out of the informal communication loops.

Further anxiety comes from the jobs that aren't hourly paid – how many hours is enough to prove your worth? You'll be competing against the unknown productivity of your colleagues.  

You'll feel pressured to go the extra distance especially since 88% of employers said they had fired people based on their remote work reports.

Work from home might even become the norm for some organizations because if done right, they get a lot more productivity – and also they can confidently outsource some of their operations for big savings. 

The home could easily become a dismal backwater for remote workers, always-on and always watching. I'd rather leave all that at the office, imho.


TOPICS: Business/Economy; Society
KEYWORDS: offshoring; remotework; workfromhome
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1 posted on 01/28/2022 11:52:44 AM PST by ShadowAce
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To: rdb3; JosephW; martin_fierro; Still Thinking; zeugma; Vinnie; ironman; Egon; raybbr; AFreeBird; ...

2 posted on 01/28/2022 11:53:10 AM PST by ShadowAce (Linux - The Ultimate Windows Service Pack )
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To: ShadowAce

In order to relieve road congestion and reduce air pollution, every government worker who is able to telecommute should be required to.

Once that is accomplished, we can outsource their jobs to the Philippines.


3 posted on 01/28/2022 11:56:01 AM PST by Jeff Chandler (THE ISSUE IS NEVER THE ISSUE. THE REVOLUTION IS THE ISSUE.)
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To: ShadowAce

If the work is getting done, why monitor?


4 posted on 01/28/2022 12:00:02 PM PST by bk1000 (Banned from Breitbart)
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To: ShadowAce

Yes.


5 posted on 01/28/2022 12:00:50 PM PST by brownsfan (It's going to take real, serious, hard times to wake the American public.)
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To: ShadowAce

What if it’s BYOD? If they secretly install monitoring software, I would recommend criminal prosecution.


6 posted on 01/28/2022 12:01:15 PM PST by pierrem15 ("Massacrez-les, car le seigneur connait les siens" )
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To: bk1000
If the work is getting done, why monitor?

So customers won't have to actually inspect the work.

7 posted on 01/28/2022 12:03:16 PM PST by Steely Tom ([Voter Fraud] == [Civil War])
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To: ShadowAce

Hi Bob:

Thanks for working 8 hours and 54 minutes yesterday....


8 posted on 01/28/2022 12:03:21 PM PST by Brian Griffin ( )
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To: bk1000

“If the work is getting done, why monitor?”

Because you have people aching to use their business degrees to show they can improve productivity. As far as I can tell, it seems business types are being taught that if you micromanage your people down to 15 minute increments, you can really make them productive!

Not sure how that works with the young indoctrinated mush heads, but I can tell you, this old war horse would not prosper under such conditions.


9 posted on 01/28/2022 12:03:55 PM PST by brownsfan (It's going to take real, serious, hard times to wake the American public.)
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To: ShadowAce

Had a remote meeting today and always keep the camera turned off. Tape across it so no errors. Audio of course is on and mute button at the ready:-)


10 posted on 01/28/2022 12:06:16 PM PST by Harpotoo (Being a socialist is a lot easier than having to WORK like the rest of US:-))
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To: Jeff Chandler

they don’t do anything useful anyways, so say they are being outsourced, but just fire them.


11 posted on 01/28/2022 12:10:33 PM PST by NicoDon
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To: ShadowAce
If it's the company's computer, then let them count keystrokes and network traffic.

If they want to watch you on camera, then charge them for office rent.

-PJ

12 posted on 01/28/2022 12:12:08 PM PST by Political Junkie Too ( * LAAP = Left-wing Activist Agitprop Press (formerly known as the MSM))
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To: Harpotoo

Absolutely. I’ve done that since COVID.
My screen shows my CAD work, PowerPoints, and Excels sheets.
That’s all anybody wants / needs to see. Of course they hear my fish tanks in the background when the water levels get low. 😉


13 posted on 01/28/2022 12:13:38 PM PST by MotorCityBuck ( Keep the change, you filthy animal! ,)
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To: ShadowAce
The Omicron surge

Ooooooooooooo.....scary!

14 posted on 01/28/2022 12:31:41 PM PST by Right Brother
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To: ShadowAce

If they don’t tolerate being monitored they will have to tolerate being replaced.


15 posted on 01/28/2022 12:35:15 PM PST by webheart (I thought I was helping by getting vaccinated but they say I didn’t help at all. )
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To: Jeff Chandler

The Philippines is not where the jobs will go. India.


16 posted on 01/28/2022 12:37:10 PM PST by webheart (I thought I was helping by getting vaccinated but they say I didn’t help at all. )
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To: ShadowAce

A few thoughts on this. If one is employed as an exempt from overtime employee, having spyware on the company laptop should be an outrage. If an hourly worker is able to work from home, they are miss classified.


17 posted on 01/28/2022 12:38:21 PM PST by EVO X ( )
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To: ShadowAce
But will workers agree to allow their employer to monitor their home office activities?

Short answer: no.

Demand for qualified tech workers far outpaces supply. Employers are in no position to demand anything this intrusive.
18 posted on 01/28/2022 12:45:16 PM PST by AnotherUnixGeek
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To: AnotherUnixGeek

“Demand for qualified tech workers far outpaces supply. Employers are in no position to demand anything this intrusive.”

Yup - the labor market will resolve this issue. Insist on monitoring, and you’ll get employees who need to be monitored.


19 posted on 01/28/2022 12:47:44 PM PST by NobleFree ("law is often but the tyrant's will, and always so when it violates the right of an individual")
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To: Steely Tom

“So customers won’t have to actually inspect the work.”

What kind of fool doesn’t inspect what he’s purchased, regardless of where it was produced?


20 posted on 01/28/2022 12:49:13 PM PST by NobleFree ("law is often but the tyrant's will, and always so when it violates the right of an individual")
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