Ping!
How are you trying to access the drive, from the GUI or from CLI. If from the GUI, what are you using? (e.g. Gnome, KDE, etc.)
Can you ping the Windows box?
What kind of network is this? Hoe? Small business? Enterprise? What boxes (e.g. switches) lie between the Linux box and the Windows box?
If duct tape don’t work, then try WD-40!
Next be sure cifs-utils (or your distro's equivalent) is installed.
Since this is a Windows share, you'll have to provide credentials to login to your Window server in the mount command.
Might be a stupid question but I’ll ask it anyway because you never know. . . Is the Linux machine and Windows machine on the same network? I made a similar mistake a few weeks ago setting up a remote control in my recording studio. I felt like an idiot. Lol!
First, define your “Windows network”. Is that a Local Area Network aka LAN?
Is your ASUS AC-1300 router running its DHCP server? Or, are you using manual IP addresses for each LAN device?
Learn the LAN IP address of the Windows machine to which you are trying to connect the Linux machine. Try, simply:
smb://Windows_Machine_LAN_IP_Address/
For example, smb://192.168.22.32
I recently upgraded my Mint 20.3 to Mint 21.1. I got the Dolphin file manager to recognize and access (with network password, etc.) my Windows 10pro desktop.
What version of Mint/Windows are you using?
I could not get previous versions of Mint to actually access Windows laptops or desktops.
Ping.
You’ve not yet mentioned whether this Windows share is on a PC you’ve been able to access via Linux in the past. Or that you might have don to that PC before this started happening.
I’ve used gigolo on occasion when SMB mounts were being uncooperative. It’s in the default repository.
I’ve been on Mint since v.15 and v.21 is far and away the buggiest and most temperamental Mint I’ve used.
And it’s still flaking out. There was an update in early April that caused my volume control to disappear at least every other day. There were dozen’s of work-arounds but the only one that worked for me was to reboot.
If I’m going to have to reboot it that regularly, I might as well be on Windoze.
I haven’t tried it yet because I don’t have any Windows boxes any more but have you tried “Warpinator “?
They have it in the SW Manager repo...
Good Hunting... from Varmint Al