[Gaffer]

I’m satisfied overall with Amazon, but you cannot actually ‘talk’ to anyone in other than a ‘chat’ mode, and that is often circuitous to get to.

[Jamestown1630]

I’ve managed to talk to people twice; but it’s hard to get to a live human. (And of course, both times they were foreign.)

[moovova]

Here ya go...AMZN Customer Service...

1 888-280-4331

[OldMissileer]

I’m satisfied overall with Amazon, but you cannot actually ‘talk’ to anyone in other than a ‘chat’ mode, and that is often circuitous to get to.

I've been purchasing items from Amazon for 15 years and last month was the first time I had an issue. I couldn't find a phone number so I did an Internet search and found one for their customer service. The lady to whom I talked was very nice, understood what happened, and within 10 minutes I had a text and e-mail stating I had my refund. My bank confirmed as well, so I am very satisfied.