I'm not posting this to bash Advanage.com which, by anything I can gather online, appears to be a decent company. They've got a smattering of BBB reports, but seem to have resolved all of them.
I'm more interested in feedback from you guys, to better be able to handle stuff like this-- situations which tend to be somewhat rare, especially when you get outside of Minneapolis/St. Paul into the rest of Minnesota.
1. I've used it, and it is a good product.
2. You were right to write the letter. Post a response, and ping me -- if you get one.
Dan
You should have handed him a palm full of mucous as he left. ;-).
Actually, I had an experience more like your first one with a salesman for the company, in my area. He actually cleaned the bucket seat of my minivan (spotted by a four year old) and I bought the product.
Pity that the second sales person was not trained properly.