Free Republic
Browse · Search
News/Activism
Topics · Post Article

Skip to comments.

Windows XP Service Pack 2: Install With Care
CRN ^ | Jul. 23, 2004 | Frank J. Ohlhorst and Vincent A. Randazzese

Posted on 08/12/2004 9:46:18 PM PDT by LTCJ

Windows XP Service Pack 2: Install With Care

By Frank J. Ohlhorst and Vincent A. Randazzese, CRN
9:00 AM EDT Fri. Jul. 23, 2004

The real surprise with Microsoft Windows XP Service Pack 2 isn't potential compatibility issues, but the mayhem that can occur when SP2 is downloaded onto a system.

CRN Test Center engineers evaluated a release candidate two (RC2) version of SP2, and upon completion of the install on three out of five systems, the machines blue-screened. A message stated that "winserv" was missing. The blue screen occurred on both Advanced Micro Devices (AMD) and Intel platforms, and all systems were running Windows XP Pro with Service Pack 1 installed. Every possible avenue to get back into Windows failed.

To remedy the problem, CRN Test Center engineers reached out to Microsoft. The company provided instructions on how to work around the blue screen and uninstall SP2, but it didn't answer questions on what causes the blue screen or the specific systems that may be affected. Microsoft recommended using the Windows XP recovery console to boot the system and then accessing the "%windir%\$NtServicePackUninstall$\spuninst" folder.

Once in the folder, engineers had to rename "spuninst.txt" to "spuninst.bat" and execute the batch command "batch spuninst.bat." When that process was completed, a rollback of the Service Pack file should have occurred. That didn't happen. So the batch file had to be executed a second time, and then access to Windows XP was restored--but with some caveats. Once back in the Windows operating system, Test Center engineers had to open the registry and set "HKLM\System\CurrentControlSet\Services\RpcSs\ObjectName" to "LocalSystem." Next, engineers executed the "windir%\$NtServicePackUninstall$\spuninst\spuninst.exe," which prompted additional rollback changes to the registry.

After that process finished, some interesting events occurred. The rollback process uninstalled every device that existed in the PC. Network cards, video cards and all system resources were uninstalled. The PC was able to recover all of the uninstalled items, except one, upon a reboot. The graphics card, the Matrox Millennium P650, couldn't be recovered. Engineers tried to reinstall the drivers but, oddly enough, the Matrox folder was erased from the system and unable to be recovered. The only way to correct the problem was to go to Matrox's Web site and download the drivers from the support page.

The rollback also removed SP1; absolutely no remnants of SP1 existed anywhere in the system. To verify that problem, CRN Test Center engineers went to the Windows update page, and SP1 existed as a critical update, which needed to be installed again.

Before applying Service Pack 2, make sure a full backup of the PC is implemented. Imaging software, such as Symantec Ghost or Acronis True Image Backup, probably offers the best defense against problems caused by ill-behaved patches.

Microsoft's objective with Windows XP SP2 is to make it easier for end users to configure and manage security resources via new functionality and stronger security settings. Microsoft hopes the new settings will translate into safer Web browsing and improved security infrastructure for both businesses and individuals.

The smoke around the campfire, though, is that SP2 will wreak havoc on many security and firewall software utilities, forcing a redesign of antivirus suites, e-mail clients and firewalls. Test Center engineers installed SP2 on systems with utilities including Panda Software, Trend Micro, Symantec and Avast antivirus software, and all worked seamlessly. Symantec recently claimed that folks who download SP2 will need a Norton patch to co-exist with SP2. Yet Test Center engineers found that not be the case.

The functionality that SP2 brings to the table may make many third-party security utilities--such as popup blockers and software firewalls--obsolete. That functionality may push many security ISVs to rethink their marketing strategies.


TOPICS: Miscellaneous; News/Current Events; Technical
KEYWORDS: bluescreenofdeath; dell; lowqualitycrap; microsoft; servicepack2; sp2; windows; xp; xphomeedition
Navigation: use the links below to view more comments.
first previous 1-2021-4041-6061-66 next last
To: All
I downloaded the full version from the "IT Professionals" part of Microsoft's website. Took forever to install but haven't had a problem with it on my home computer or any PC at work. (Actually amazed about the work PC's as everything seems to cause their Novell software to self destruct.)
21 posted on 08/12/2004 10:18:48 PM PDT by COEXERJ145 (I Annoy Buchananites)
[ Post Reply | Private Reply | To 1 | View Replies]

To: NotQuiteCricket
As my post stated, the article was about a beta release. I had a similar experience with the offical SP2 release.
22 posted on 08/12/2004 10:19:44 PM PDT by LTCJ (God Save the Constitution.)
[ Post Reply | Private Reply | To 18 | View Replies]

To: LTCJ

I have been using Sp2 now for about 3 days or so.. NO problems AT ALL! I slipstreamed it onto my winxp pro disk formated then did a fresh install. 0 problems!


23 posted on 08/12/2004 10:24:02 PM PDT by Remington Rebel
[ Post Reply | Private Reply | To 1 | View Replies]

To: LTCJ

from windowsupdate.microsoft.com?

Or from the download (the huge friggin file that won't fit on my 256Meg Key drive) for network administrators?

Just curious. Because I heard that MS was waiting for a couple of weeks to put it on windowsupdate, and I can't help but feel that they are doing that to catch most of the "features" through installation / testing by corporations using their "final" release version. I heard they had bandwidth concerns too (leading to a staggered release), which seemed kinda' odd.

I'm waiting for the CD version myself. Got family on XP with dialup.


24 posted on 08/12/2004 10:26:39 PM PDT by NotQuiteCricket (XP SP2 a.k.a. "Hi-Tech Scythe of Death")
[ Post Reply | Private Reply | To 22 | View Replies]

To: LTCJ

I'd check that CD. Some CD players are dodgy with burn-it-yourself CDs. Always burn Operating Systems and upgrades on quality discs at the lowest burn speed. I did my upgrades over a network for just this reason.


25 posted on 08/12/2004 10:27:32 PM PDT by Leroy S. Mort
[ Post Reply | Private Reply | To 16 | View Replies]

To: NotQuiteCricket
Play around with Linux as an alternative OS, without installing it on your hard drive, via a free bootable CD-ROM! Download Knoppix (or one of these other Linux distributions), burn the ISO file onto a CD-ROM, and reboot with the CD-ROM in its drive. If you later want to install Knoppix on your hard drive, here are some tips.
26 posted on 08/12/2004 10:28:22 PM PDT by martin_fierro (Let's Droll!)
[ Post Reply | Private Reply | To 18 | View Replies]

To: LTCJ

Just Oy.


27 posted on 08/12/2004 10:28:59 PM PDT by martin_fierro (Let's Droll!)
[ Post Reply | Private Reply | To 11 | View Replies]

To: LTCJ

Windows should be called the install, uninstall, install software.


28 posted on 08/12/2004 10:30:10 PM PDT by The Bandit
[ Post Reply | Private Reply | To 1 | View Replies]

To: LTCJ

Have they put out anything for Windows Server 2003?


29 posted on 08/12/2004 10:34:45 PM PDT by montag813
[ Post Reply | Private Reply | To 1 | View Replies]

To: NotQuiteCricket; Leroy S. Mort
Yep - the massive download. Since my daughter will be away at school, I decided to test the SP install on my system (no problem) and then give her a hardened system if that went OK.

I hope everyone's experience mimics my first shot and not my second.

Both installations were done from the same CD.

30 posted on 08/12/2004 10:36:04 PM PDT by LTCJ (God Save the Constitution.)
[ Post Reply | Private Reply | To 24 | View Replies]

To: Anybody
I have tried many times to restore from a backup on XP and have failed 100%. I have used backup, Norton Ghost, and Drive Image. I am going to try Nero to make an ISO soon. Does anybody have a foolproof way to get a PC back up after a failure with a backup. I have a dial up and the 40 odd updates take 2 days to download after instaling SP1a, not counting the Norton System works downloads, not counting all the serial number entries on the little chicken $h&t programs I have, not counting all the settings I change to get the right wallpapers, fonts and file attributes I like, and setting the 3 monitors settings. Yes, I tried the settings import feature, got about 50% right. I put my e-mail on another drive folder and my MetaStock data folder on another drive and any other thing I don't want to loose like my documents. XP, of course, has its own place it wants to put all these things. From viruses to blown motherboards and just bad luck, I have had to format C: probably 10 times this year, and it's only August. I would love to have one of those restoral disks to pop in and be up in an hour. I am downloading SP2 as I type, so in about a week of downloading, I will be, of course, doing it again. I'm a geek and can't help myself.

If I could only learn Linux!!! If I could only learn anything,......just anything, at my age.

31 posted on 08/12/2004 10:42:32 PM PDT by chuckles
[ Post Reply | Private Reply | To 1 | View Replies]

To: LTCJ
Both installations were done from the same CD.

I've got a Plextor drive that will read almost anything, but I've also got a LiteOn that will occasionally fail to read correctly discs that the Plextor handles just fine. My point was that your daughter's drive may have hiccuped during the install.

32 posted on 08/12/2004 10:42:58 PM PDT by Leroy S. Mort
[ Post Reply | Private Reply | To 30 | View Replies]

To: montag813
Windows Server 2003

Wouldn't know. Sorry.

33 posted on 08/12/2004 10:43:40 PM PDT by LTCJ (God Save the Constitution.)
[ Post Reply | Private Reply | To 29 | View Replies]

To: Leroy S. Mort

Could be; it was burned on a LiteOn under Linux, read on another LiteOn under XP, and then seemed to read OK with no error messages on whatever the Dell uses only to fail on reboot.


34 posted on 08/12/2004 10:48:26 PM PDT by LTCJ (God Save the Constitution.)
[ Post Reply | Private Reply | To 32 | View Replies]

To: montag813
Have they put out anything for Windows Server 2003?

Windows Server 2003 service pack delayed until 2005

35 posted on 08/12/2004 10:57:10 PM PDT by Leroy S. Mort
[ Post Reply | Private Reply | To 29 | View Replies]

To: Honcho Bongs
I'll just wait for IE7 to get tabbed windows.

Go to http://www.avantbrowser.com/ and get tabbed windows in IE6 *now*.

Avant bills itself as a new browser, but it's actually just a fantastic UI modification to IE. It adds tabbed windows, and much, much more. Of all the people I've shown it to, 100% have become converts.

36 posted on 08/12/2004 10:59:07 PM PDT by Ichneumon ("...she might as well have been a space alien." - Bill Clinton, on Hillary, "My Life", p. 182)
[ Post Reply | Private Reply | To 14 | View Replies]

BUMPMARK for later


37 posted on 08/12/2004 11:39:13 PM PDT by Texas_Jarhead
[ Post Reply | Private Reply | To 1 | View Replies]

To: LTCJ

Thanks; I've turned off automatic update. I seldom if ever have experienced the MS disasters often gleefully reported... and I don't want to start!

Dan


38 posted on 08/13/2004 5:56:25 AM PDT by BibChr ("...behold, they have rejected the word of the LORD, so what wisdom is in them?" [Jer. 8:9])
[ Post Reply | Private Reply | To 11 | View Replies]

To: LTCJ

All computers updated here with full SP2 install and all is fine. Each SP2 upgrade took about 25 minutes to complete, BTW, on fast PCs no more than 6 months old.


39 posted on 08/13/2004 6:00:13 AM PDT by weatherFrEaK (Who, me?)
[ Post Reply | Private Reply | To 1 | View Replies]

To: LTCJ
There is a page of user experiences and some workarounds with SP2 posted at the SANS Internet Storm Center web site.

With the huge variety of hardware in use, and the assortment of software that breaks for some and doesn't break for others, it appears that SP2 never goes on the same way twice.

40 posted on 08/13/2004 6:52:57 AM PDT by TechJunkYard (http://scaryjohnkerry.com/)
[ Post Reply | Private Reply | To 1 | View Replies]


Navigation: use the links below to view more comments.
first previous 1-2021-4041-6061-66 next last

Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.

Free Republic
Browse · Search
News/Activism
Topics · Post Article

FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson