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Skype, others hook up far-flung strangers
The New York Times via CNET.COM ^ | March 23, 2005 | Ethan Todras-Whitehill

Posted on 03/24/2005 1:36:23 PM PST by ConservativeMind

John Perry Barlow is pretty open, but he's no simpleton.

So when he signed on to Skype, a free Internet phone service, and a woman identifying herself as Kitty messaged him, saying, "I need a friend," he was skeptical. He figured she was "looking for 'friends' to come watch her 'relax' in her Webcam-equipped 'bedroom.' "

Nevertheless, he took the call. "Will you talk to me?" she said. "I want to practice my English."

Kitty turned out to be Dzung Vu My, 22, a worker at an oil company in Hanoi, Vietnam. They spoke for a long time, exchanging text, photographs and Web addresses, and discussing everything from the state of Vietnam's economy to My's father's time in the army.

"One doesn't get random phone calls from Vietnam," Barlow, 57, the former Grateful Dead lyricist and co-founder of the Electronic Frontier Foundation, a nonprofit advocacy organization for an unfettered Internet, wrote on his blog. "At least, one never could before."

Barlow's experience is not unique. Skype users report unsolicited contacts every day, and contrary to such experiences with phone and e-mail, the calls are often welcomed.

Skype was founded by Niklas Zennstrom and Janus Friis, the creators of Kazaa, a peer-to-peer file-sharing service. Skype is one of a few hundred companies in the United States that let people talk to one another over the Internet using just their computers and a headset, a microphone or a conventional phone.

The technology, known as voice over Internet Protocol (VoIP), is offered by phone and cable companies like AT&T and Comcast as well as instant-messaging services like Yahoo's and MSN's. Skype says that it has more than 2.8 million customers in the United States and 30.6 million worldwide and that it is adding customers at a rate of 155,000 a day. Skype's biggest competitor, Vonage, a paid VoIP service, has about 550,000 customers.

It actually works A reason Skype is so popular is that it is free. Another is that it works. That may not seem like much, but it matters when calls with other free VoIP programs sound more like walkie-talkie conversations than phone calls. Skype also has unusual features: Customers can search the database of fellow Skype users by such fields as age, language and nationality.

When Skype began, in August 2003, this search feature resulted in unwanted calls for some people. In response, Skype added the Skype Me feature in 2004. People can now set their user status to Skype Me if they are interested in receiving calls from strangers and search for others in the same mode.

A preponderance of the random calls involve people "Skyping" one another to practice a certain language (as with Barlow's experience), but other people seem to be calling simply because they can.

In February 2004, John Andersen, 57, a software engineer in Juneau, Alaska, was contacted out of the blue by two retired couples in Sydney, Australia, planning a cruise through Alaska's Inside Passage region that summer. They wanted to know the best helicopter glacier tours and fishing excursions in Juneau, and Andersen was happy to send them links through Skype.

They made plans to meet, but Andersen was away when the couples visited. "I did get a very nice e-mail from them saying the trip had gone off without a hitch," Andersen said. "It's like ham radio for the Internet."

This was something I had to try. I picked up a $25 headset and microphone combination, downloaded the free software from the Web site (skype.com), put a few personal details in my user profile (male, New York, favorite color green) and set my user status to Skype Me. Despite what I had heard, I wasn't convinced that I would get any calls.

Within 15 minutes, I had more callers than I could handle. In the five days I was in Skype Me mode, I received more than 30 calls and messages from Morocco, Russia, China, Poland, Argentina, Israel and several other countries.

One of my most interesting chats was with Billy Einkamerer, 27, a freelance Web developer in Johannesburg. I messaged him first, the Skype equivalent of knocking on the door before barging in. He taught me a little Afrikaans, and we commiserated over our mutual inability to multitask.

I do some Web design myself, so through Skype's instant messaging feature we traded links to sites we had done; he found an error on one of mine, which I quickly corrected. It was a pretty afternoon in Brooklyn, so I took a snapshot out the window and sent it to him.

Near the end of our conversation, Einkamerer got a call from his friend Gerhard Jacobs, also 27 and from Johannesburg. Jacobs runs an information technology company. Einkamerer conferenced him into the call, and the three of us made jokes about our accents.

It felt like the early days of AOL, another environment in which people contacted others randomly. But voice brings to life the other person in a way that typing cannot, like hearing Einkamerer laugh at my jokes. The instant messaging environment is anonymous; with voice, you cannot hide from the other person.

Moreover, the voice quality over Skype is actually superior to traditional phone service. Standard telecommunications are restricted to the 0 to 3.4 kilohertz range to limit the bandwidth consumed; Skype transmits at 0.5 to 8 kilohertz, according to a Columbia University study in 2004. It feels intimate because it is; more of the users' voices reach each other.

Not free of problems There are problems with Skype Me mode. Skype Me users are subject to the undesirable solicitors familiar to e-mail and phone users: spammers, scammers and perverts. Skype is starting to see its fair share of all these groups: One person who contacted me was a Nigerian "model" who requested my help depositing $4,000 in an American bank account--a classic scheme.

In addition, the blogging community is reporting scattered Skype telemarketers, and women who identify themselves as such in their profile report a bombardment of unwelcome advances when they enter Skype Me mode. These problems appear to be growing.

Skype users can limit callers to people on their contact list, so if the nuisance calls become substantial, the number of users who choose Skype Me mode--already only a tiny fraction of users, according to Kelly Larabee, a Skype spokeswoman--could disappear entirely.

Government intervention is not a likely fix. In February 2004, the Federal Communications Commission issued the Pulver Order, named after the VoIP pioneer Jeff Pulver, which states that "pure" computer-to-computer VoIP services like Skype and Pulver's Free World Dialup are no different from the unregulated instant messaging programs and are not subject to the traditional phone service taxes and regulations.

The Pulver Order is viewed as a victory by many in the VoIP community, including Skype, but it has potentially negative implications for the Skype Me callers: no regulation means no do-not-call list, which means Skype Me users, particularly women, will continue to receive unwanted and unfriendly calls.

Formalized social networks Even without government intervention, however, random Skyping appears likely to continue in some form. The next phase may be more formalized Skype-enabled social networks like Jyve, which connects people with similar interests and desire to practice a certain language, and SomeoneNew.com, which connects people for romantic purposes. Only a few English-language social networking sites currently use Skype, but such sites in Asia have been very successful.

Jyve, according to Charles Carleton, a co-founder, will be introducing a feature in the next few months that Carleton hopes will protect the medium's social capabilities: an eBay-like feedback system to help users reject callers with a track record of inappropriate conversation. Skype is happy to leave these functions to other companies. "We're probably never going to run a dating service or language seminars," Larabee said of Skype. "Our business is the technology, not the networks."

Barlow, who has been inviting people to Skype him for three months, with 20 takers, believes that Skype's intimate feel will be sufficient to keep the Skype Me phenomenon alive.

"There's something confessional about this space," Barlow said about Skype. "It's like a long over-the-ocean flight where the other guy starts telling you stuff that you're astonished to hear and you start talking about stuff you're astonished to say. The combination of anonymity and intimacy creates a special kind of environment."


TOPICS: Business/Economy; Culture/Society
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Skype is a free program that provides voice quality far better than the normal phone system when calling from computer to computer. It has no noticable delay when used in the same fashion (computer to computer). Also, that method provides 100% encrypted communication, end-to-end.

It doesn't surprise me that a country such as Vietman has people using it to evade their internal police.

Normally, Skype only allows communication between two approving parties. The special mode mentioned in the article is a fully "open" call just like one would receive on their home phone (calls allowed from anyone).

Skype is an example of a truly beautiful and useful program--one that everyone should be encouraged to use. It is totally free and provides no spyware concern.

Find out more at Skype.com.

1 posted on 03/24/2005 1:36:24 PM PST by ConservativeMind
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To: ConservativeMind
Skype is amazing. The fidelity is outrageously good.

I've saved tons in long distance and have got the family hooked on it.

2 posted on 03/24/2005 1:44:36 PM PST by zarf
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To: ConservativeMind

I'll skype it....


3 posted on 03/24/2005 1:45:38 PM PST by freebilly (Go SC Basketball!)
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To: ConservativeMind

I use skype to call family back home in Canada and in the UK...dead simple to use...


4 posted on 03/24/2005 2:03:34 PM PST by MD_Willington_1976
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To: zarf
Skype has sound quality that is more like a hifi recording than a normal phone call.
5 posted on 03/24/2005 2:28:39 PM PST by Montfort (The Democrat Party -- The Party of Death)
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To: ConservativeMind

I just downloaded it, but now I'm just sitting here because no one else I know has it.


6 posted on 03/24/2005 2:37:20 PM PST by scott7278 ("Please disperse...there is nothing to see here.")
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Comment #7 Removed by Moderator

To: scott7278
I just downloaded it, but now I'm just sitting here because no one else I know has it.

I downloaded it a couple of weeks ago but did nothing with it. I was a little concrened that it was headquartered in a foreign contry.

8 posted on 03/24/2005 6:36:48 PM PST by Mind-numbed Robot (Not all things that need to be done need to be done by the government.)
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To: zarf

BUMP.

My company uses this to talk to our sales reps in other countries and it's great!


9 posted on 03/24/2005 6:38:44 PM PST by Constitution Day ("Please do not emanate into the penumbra.")
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To: cyborg

Remember when I mentioned skype to you?


10 posted on 03/24/2005 6:38:57 PM PST by Petronski (If Reichskanzler Greer can kill Terri, who will be next?)
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To: Petronski

Yes I do.


11 posted on 03/24/2005 6:40:02 PM PST by cyborg (Sudanese refugee,"Mr.Schiavo I disagree with your opinion about not feeling pain when you starve.")
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To: ConservativeMind

Does it allow long distance phone calls within the United States? Last I looked the answer was no. That it's more of a European thing


12 posted on 03/24/2005 6:40:15 PM PST by dennisw ("What is Man that thou art mindful of him")
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To: Howlin; Ed_NYC; MonroeDNA; widgysoft; Springman; Timesink; dubyaismypresident; Grani; coug97; ...

I just got Skype up and running. It's fantastic!

Just damn.

If you want on the list, FReepmail me. This IS a high-volume PING list...

13 posted on 03/24/2005 6:41:57 PM PST by mhking (If you can dodge a wrench, you can dodge a ball!)
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To: dennisw
Does it allow long distance phone calls within the United States?

Yes.

Direct to another computer is free. Dialing a plain old telephone system phone (POTS) has a per minute cost.

14 posted on 03/24/2005 6:45:58 PM PST by Petronski (If Reichskanzler Greer can kill Terri, who will be next?)
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To: mhking

Thanks for the ping. My daughter has a Scottish friend that she has been wanting to talk to, but we didn't know how to do it.

I'll definitely take a look at this.


15 posted on 03/24/2005 6:46:17 PM PST by texasflower ("America's vital interests and our deepest beliefs are now one." President George W. Bush 01/20/05)
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To: Petronski

Thanks .... I've have a net2phone account and my friends complain when I call their phone from my computer. Sound quality is disagreeable. With net2phone I can call with my phone and I get no complaints. It's 2 cents per minute via computer and 4 cents using my telephone


16 posted on 03/24/2005 6:53:55 PM PST by dennisw ("What is Man that thou art mindful of him")
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To: Petronski

Skype seems like you are joining a club of other skype users


17 posted on 03/24/2005 6:55:00 PM PST by dennisw ("What is Man that thou art mindful of him")
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To: dennisw

Well, kinda. If you skype another computer directly, it's free, and one can accept or refuse calls from strangers, so it is kinda clubby.

But it can also be used to call POTS phones (for a fee), so in that sense, it's open.


18 posted on 03/24/2005 6:57:16 PM PST by Petronski (If Reichskanzler Greer can kill Terri, who will be next?)
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To: cyborg
I'd download it but I hate talking on the damn phone, PC, to people etc.

How ya doing young lady?

19 posted on 03/24/2005 6:58:19 PM PST by Eaker (stop and kick dirt on these n00bs actin like b00bs.......:o) - Squantos 18-Feb-05 -)
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To: Eaker

I don't want to talk through my computer. I'm doing fine. And yourself?


20 posted on 03/24/2005 6:59:31 PM PST by cyborg (Sudanese refugee,"Mr.Schiavo I disagree with your opinion about not feeling pain when you starve.")
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