Posted on 08/24/2006 4:46:10 PM PDT by 2Jim_Brown
Apple Computer (Nasdaq: AAPL) leads all other PC makers in customer satisfaction , but the reason for its lead may not be very satisfying for Steve Jobs and other executives at the Cupertino, Calif.-based company.
Simply put, it's not that Apple is a dazzling performer in terms of customer care, but that the other computer manufacturers are almost uniformly dismal in that realm, according to customers surveyed by the University of Michigan's American Customer Satisfaction Index team. The research demonstrates that Apple is more effective at customer service than Dell (Nasdaq: DELL) , Hewlett-Packard (NYSE: HPQ) and others.
(Excerpt) Read more at macnewsworld.com ...
Fly strips help...:)
Interesting... the horse in the lead doesn't win because it ran faster... but that the other horses are running too slow! Strange for of Apple FUD PING!
If you want on or off the Mac Ping List, Freepmail me.
11 total overheating Apple G4 batteries divided by 1,800,000 batteries equals 0.0006% of the production... not bad. Only God could get a better quality control...
In Apples they get hot enough to burn you, but in Dells they get hot enough to burn up your truck.
"11 total overheating Apple G4 batteries divided by 1,800,000 batteries..."
That's 11 men who will never father children. Add that to the women who have suffered the scalding coffee burns of McDonalds coffee...and pretty soon anchor babies are taking over our country.
This is a real problem that can't be ignored.
Course, they've made a fortune off me since then, but this was shortly after I spent weeks arguing with Microsoft because one of their download patches locked up my system, and they wouldn't even discuss it with me because I had an OEM version of Windows, so the treatment by Apple put me in shock.
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