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Customer sends bailiffs in to seize bank's computers (arrogance gets its due)
http://www.thisislondon.co.uk ^ | 19.01.07 | Staff

Posted on 01/20/2007 7:02:31 AM PST by ChildOfThe60s

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To: IronJack

You're right. I shouldn't have said evil. That was as manipulative as your astronomical.


41 posted on 01/20/2007 1:50:43 PM PST by gcruse (http://garycruse.blogspot.com/)
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To: ChildOfThe60s

My bank has something called a PRA (Personal Reserve Account). If I overdraw they will "lend" me up to $1000 until the next pay period (15th or the 30th) without interest or fees.

If I pay off the PRA before the next pay period it costs me nothing. If I choose to carry that balance forward (or forget to pay it off) the interest rate on that short-term loan is a few bucks a month and a $15 monthly fee.

They even call me when there is suspicious activity on my account! I have no fees on my checking account and don't carry much of a balance either. I love my bank!


42 posted on 01/20/2007 1:59:32 PM PST by WIladyconservative
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To: magslinger
I now deal with a small town bank. ... Every other customer I have ever talked to is equally satisfied with their service.

Millions of Americans are customers of big banks like Bank of America, which spends over half a billion dollars a year on advertising (over $600 million, actually) to try to induce new sheep to be sheared.

Once you're a customer, they then cheat you every chance they can, and generally treat you like dung. Despite all the BoA customers I know, not one of those customers ever chose BoA because of its customer service. (That would be like picking Abdul al-Masri as your tour guide).

Bank of America, too, started as a small bank (for immigrants from Italy, on the West Coast). The current managers forgot that, never bothered to learn, or (and this is most likely) simply don't give a damn.

I heard a BoA radio ad today, boasting about their savings account. The rapid-speaking Fine Print Guy at the end spilled the account's APR, which the slower-talking announcer called "competitive": 0.2%. Not two percent. Two-tenths of a percent.

It sounds like this British bank in this thread also studied at the "Up Your Nose" school of customer service.

Like internet spammers and scam artists, the big banks have basically become another criminal enterprise, but one like gambling that is now such big organized crime that it can hire lawyers to rewrite its crimes into legality.

d.o.l.

Criminal Number 18F

43 posted on 01/20/2007 2:32:30 PM PST by Criminal Number 18F (Maybe the war is lost but let's still kill the enemy, just to offend Nancy Pelosi)
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To: gcruse; ChildOfThe60s; Balding_Eagle

Could it be that, without the service offered by the local banks, he wouldn't use them at all? That it is their service that earns them a share of his banking, despite their noncompetitive rates?

Some people seem to have a difficult time comprehending this.


44 posted on 01/20/2007 2:51:46 PM PST by Young Scholar
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To: Young Scholar

I think you're exactly right.

I was commenting on how that service doesn't earn what seems to be best 'sale'. Instead the big money gets shipped off to an internet bank that provides very little customer service. Meanwhile the local bank has to make do with his high service needs checking account.


There's nothing wrong with shipping it elsewhere, just don't tell us how customer service is going to draw business. I'll go by what he does rather than by what he says.

Kind of like living with one woman who fixes the meals, washes the cloths, makes the bed. Come time for some good lovin' and you rush off to someone else. And then claim that good cooking will 'always keep the man'!


45 posted on 01/20/2007 3:09:49 PM PST by Balding_Eagle (If America falls, darkness will cover the face of the earth for a thousand years.)
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To: ChildOfThe60s

Don't get between a laddie and his due!


46 posted on 01/20/2007 3:34:33 PM PST by Graymatter
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To: gcruse

Ah well, I don't see a meeting of the minds on this. But I will respond with this:

Of the money I have in banking institutions, 90% is with LOCAL (by that I mean in my little town of 9,000 people) institutions, 10% with ING (the internet bank). ING provides me with a place to park the minority of my money in a liquid state that draws relatively high interest.

If you both think that 10% of my money somehow makes me disloyal to the local banks, then there isn't much I can say to that.

Do you do more than 10% of your retail shopping at big box stores? If you do, then you have no room to talk.


47 posted on 01/20/2007 3:39:20 PM PST by ChildOfThe60s (If you can remember the 60s......you weren't really there)
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To: Balding_Eagle

See my post #47. It ain't the big money getting shipped off. You just assumed that.

My local credit union and bank are getting one hell of a lot more money than ING. Damn near all my money is parked locally.

But you are so ready to rush to judgement that you assume the opposite. Funny thing is, I've looked at your various posts and by them I wouldn't have expected you to be prejudicial.


48 posted on 01/20/2007 3:51:36 PM PST by ChildOfThe60s (If you can remember the 60s......you weren't really there)
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To: ChildOfThe60s

btt


49 posted on 01/20/2007 3:53:00 PM PST by Cacique (quos Deus vult perdere, prius dementat ( Islamia Delenda Est ))
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To: ChildOfThe60s

That does put a different view to things, but surely you wouldn't expect me to ask you about amounts of money would you?

You're unusual (very unusual) in that you have most of your money in short term accounts, and the minority in a CD.

You're right, in light of the facts, I must withdraw my criticism of you.


50 posted on 01/20/2007 4:07:13 PM PST by Balding_Eagle (If America falls, darkness will cover the face of the earth for a thousand years.)
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To: IronJack
Somebody somewhere is going to open a bank that is less concerned with making money than with serving its customers.

They are called credit unions. If you believe what you have written, find one to join, and vote with your feet.

51 posted on 01/20/2007 6:41:49 PM PST by PAR35
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To: PAR35

Most credit unions aren't open to the general public, but require some kind of affiliation to become a "member." I'm not sure if I could join one or not, but I'll be checking into it. There's one literally right across the street from me.


52 posted on 01/20/2007 6:51:44 PM PST by IronJack (=)
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To: ChildOfThe60s

Lots of complaints here about banks. So what's so hard about joining a credit union instead? Most offer better service at a lower cost.


53 posted on 01/20/2007 6:57:54 PM PST by RKBA Democrat (Lord Jesus Christ, Son of God, have mercy on me, a sinner!)
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To: IronJack

In the old days, most of the credit union memberships were based upon employement (although, even there, the name was frequently more limited than the organizations listed). In recent years, many have shifted to a geographical designation.

That being said, one of the larger ones in this area recently converted to a S&L.


54 posted on 01/20/2007 9:40:25 PM PST by PAR35
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To: IronJack

Normally, I'd suggest your state credit union association:

http://www.nebrcul.org/

but even the 'contact us' page appears to be password protected.

I think it would be safe to say that any organization that password protects its press releases is being run by idiots. Perhaps you should stay with a bank.

Here's a link that is more helpful.

http://www.creditunionsonline.com/state.php?state=NE&page=0


55 posted on 01/20/2007 9:51:33 PM PST by PAR35
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To: Sender

Did you change banks?


56 posted on 01/20/2007 10:23:44 PM PST by art_rocks
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To: Sender

See if they offer overdraft protection.


57 posted on 01/20/2007 10:30:19 PM PST by endthematrix (Both poverty and riches are the offspring of thought.)
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To: Sender
Now I realize that it's my fault that I overdrew, but why can I not be advised of that fact at the POS?

Ummm, maybe, because the bank is a POS?

58 posted on 01/21/2007 12:30:39 AM PST by Erasmus (Live was I ere I saw Evil.)
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To: Bob J

Over the course of six years, this is not especially outrageous for a small retailer. Commercial accounts are also charged when a customer's check bounces. The shop no longer operates, so I can guess it was a small concern and sometimes had cash flow problems. In a couple of slow weeks, with the bank piling it on for overdrafts and other fees, they can generate a nice revenue stream for themselves at the customer's expense. I don't know why the man went out of business, but 3400 pounds in fees had to hurt.


59 posted on 01/21/2007 4:40:56 AM PST by sig226 (See my profile for the democrat culture of corruption list.)
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To: art_rocks

No I didn't change banks yet. I need to check around and see what they offer but I've put it off due to the hassle of changing all my direct deposit, payments etc.


60 posted on 01/21/2007 7:30:09 AM PST by Sender ("Great powers should never get involved in the politics of small tribes.")
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