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Ten Things Your IT Department Won't Tell You
The Wall Street Journal ^ | July 30, 2007 | VAUHINI VARA

Posted on 07/31/2007 7:47:38 AM PDT by redfish53

Ten Things Your IT Department Won't Tell You By VAUHINI VARA July 30, 2007; Page R1

Admit it: For many of us, our work computer is a home away from home.

It seems only fair, since our home computer is typically an office away from the office. So in between typing up reports and poring over spreadsheets, we use our office PCs to keep up with our lives. We do birthday shopping, check out funny clips on YouTube and catch up with friends by email or instant message.

And often it's just easier to accomplish certain tasks using consumer technology than using the sometimes clunky office technology our company gives us -- compare Gmail with a corporate email account.

Security expert Mark Lobel of PricewaterhouseCoopers describes the most common things employees do on the internet to jeopardize company security. There's only one problem with what we're doing: Our employers sometimes don't like it. Partly, they want us to work while we're at work. And partly, they're afraid that what we're doing compromises the company's computer network -- putting the company at risk in a host of ways. So they've asked their information-technology departments to block us from bringing our home to work.

End of story? Not so fast. To find out whether it's possible to get around the IT departments, we asked Web experts for some advice. Specifically, we asked them to find the top 10 secrets our IT departments don't want us to know. How to surf to blocked sites without leaving any traces, for instance, or carry on instant-message chats without having to download software....

(Excerpt) Read more at online.wsj.com ...


TOPICS: Business/Economy; Miscellaneous
KEYWORDS: 10things; computer; computers; internet; it; office; web; work; workplace
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To: expat_panama
LOL....didn't realize that you worked for the G. You likely have plenty of reasons to complain about IT, then! LOL!!!

I applied for a job with the local city gov't IT dept when I was looking a couple of years back. Had multiple interviews, things looked good. Then nothing. Finally, after I'd taken a new position with a different company and been working there for almost a year, I got a note in the mail from the city thanking me for my interest, and that I wouldn't be a good fit for their department.

Private sector is a whole different ballgame. Self-Employed is even better.

41 posted on 07/31/2007 8:44:11 AM PDT by wbill
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To: wbill
Or how you visited one of "those" websites at home, your laptop introduced a virus at work, and now no one (all 6000-odd corporate PCs) can access the internet because the virus took down the company proxy server (also a true story).

We had an employee who visited an AUTO PARTS SITE that was hacked and infected. It downloaded a backdoor trojan, which allowed installer downloads. In minutes, his machine was swamped with popups, toolbars, fake spyware scanners like Spylocked, and then everything propagated on the network shares. Some of these defeated firewall settings and shut down AV's.

Some of the CNC machine tools were Windows Based (Are they NUTS??).

The machines were running expensive, intricate titanium parts when they went down.

We lost $50,000.

The people who write and distribute many of these are known. Nothing happens to them.

42 posted on 07/31/2007 8:45:12 AM PDT by Gorzaloon (Food imported from China = Cesspool + Flavr-Straw™)
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To: redfish53
Partly, they want us to work while we're at work.

I'd have more sympathy for that position if they respected compartmentalization in both directions. (i.e. no work during off hours)

43 posted on 07/31/2007 8:48:39 AM PDT by Still Thinking (Quis custodiet ipsos custodes?)
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To: redfish53

And take away your stapler.


44 posted on 07/31/2007 8:49:12 AM PDT by Still Thinking (Quis custodiet ipsos custodes?)
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To: SeanOGuano
Sometimes we IT managers just make up answers to your questions just to get you to go away.

I've also seen this tactic work well when the IT guy has no clue what the real answer is.

45 posted on 07/31/2007 8:49:15 AM PDT by Half Vast Conspiracy (Can I cast the second stone?)
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To: redfish53

BTTT


46 posted on 07/31/2007 8:49:27 AM PDT by chilepepper (The map is not the territory -- Alfred Korzybski)
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To: redfish53
TechFellas
47 posted on 07/31/2007 8:49:46 AM PDT by dfwgator (The University of Florida - Still Championship U)
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To: Gorzaloon
I got infected through a Hotel Site not too long ago. It was the front-end for the in-room internet service. Fortunately, I caught it before I attached to the VPN, or hauled my laptop back to the office.

I imagine that there were a lot of unhappy travellers that day. I tried calling the tech support # on the hotel's website and couldn't get through.

48 posted on 07/31/2007 8:51:16 AM PDT by wbill
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To: JenBrower
I just might take my travellers check to a competing resort...

"I asked for a Margarita with no salt, No Salt!......"

49 posted on 07/31/2007 8:54:11 AM PDT by cardinal4
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To: redfish53

bttt


50 posted on 07/31/2007 8:59:07 AM PDT by facedown (Armed in the Heartland)
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To: ccmay
Can you block outgoing port 443? Probably not. That's what I use to run an SSH tunnel with proxy forwarding from work to my home network, where it is NATted to port 22 on my Unix box. Then I adjust Firefox so that not just http and https are proxied, but DNS lookups too. Been doing this for a couple of years with no problems at all. I can go to any web site I want in perfect encrypted secrecy.

I've got the same setup, except the DNS. I actually need it fairly often for work though, as a troubleshooting tool. It's really nice being able to just type a short string and I can verify connectivity from the outsite world to most of our websites.

51 posted on 07/31/2007 9:00:28 AM PDT by zeugma (If I eat right, don't smoke and exercise, I might live long enough to see the last Baby Boomer die.)
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To: P-40
Yup. I wonder how many people know that their IT department often employs devices that inspect every single incoming and outgoing packet. :)

I particularly enjoy reading those packets as I spread them out on my desk! My favorite ones are the packets that are secured with the little velcro tabs, because they're so easy to reseal, and nobody knows you've peeked!

Mark

52 posted on 07/31/2007 9:01:30 AM PDT by MarkL (Listen, Strange women lyin' in ponds distributin' swords is no basis for a system of government)
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To: relictele

They will exclude things for me also if I request them. I am a web developer/programmer and they trust (but verify) my judgement.


53 posted on 07/31/2007 9:05:15 AM PDT by Ingtar (The LDS problem that Romney is facing is not his religion, but his Lacking Decisive Stands.)
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To: wbill
Maybe you IT guys can help... I'm a father of 4 and want to know what my kids are doing on their computers.

They aren't very savy YET. So I can check histories etc... Is there an inexpensive key logger program or do you have any suggestions on how I can monitor e-mails and web sites visits..

I have 6 computers in the house that are linked by Linksys to a cable modem. thanks for any help.

54 posted on 07/31/2007 9:06:29 AM PDT by Dick Vomer (liberals suck....... but it depends on what your definition of the word "suck" is.,)
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To: redfish53

Would 18 pieces of flair express what you want to express?


55 posted on 07/31/2007 9:07:52 AM PDT by quikdrw (Life is tough....it's even tougher if you are stupid.)
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To: MarkL

Never seen those but I have watched the contents of every IM session go by in real time then get processed and sorted by user and put into a word document automatically. :)


56 posted on 07/31/2007 9:09:49 AM PDT by P-40 (Al Qaeda was working in Iraq. They were just undocumented.)
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To: zeugma

I do the same thing to my Citrix server, at home. I can get to the outside world and come back in. It does help when I need to check on the web servers.

Of course, I can do nefarious things from there, too. But I’m a network guy, so I can change the firewall if I wanted to, anyway.


57 posted on 07/31/2007 9:13:34 AM PDT by quikdrw (Life is tough....it's even tougher if you are stupid.)
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To: redfish53

I am so glad I have a Mac and NONE of this crap has any effect other than bewondered amusement at all the problems PC users must have.

= )


58 posted on 07/31/2007 9:21:33 AM PDT by RachelFaith (Doing NOTHING... about the illegals already here IS Amnesty !!)
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To: JenBrower

“LOL... Anyway, I was looking out my window and there are two squirrels and they were married....”

Uh, I’m going to have to ask you to move your desk. Now, if you could get it to go as far back against that wall as possible, that would be
great.


59 posted on 07/31/2007 9:26:04 AM PDT by ko_kyi
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To: Incorrigible

Mordac?


60 posted on 07/31/2007 9:27:18 AM PDT by FreedomPoster (Guns themselves are fairly robust; their chief enemies are rust and politicians) (NRA)
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