There you go again! Dismissing something out of hand that you have little or no understanding of!
Haven't I done this before? Jeez. (You might even try doing a little research of your own.)
The first clue should have been they based how long they thought it would take someone to fill out a form on the number of words in the instructions!! And these days with software, you fill out forms you never even see! Hell, most of my data was imported directly into TurboTax from online sources. It literally took me less than an hour. The IRS gave up the ADL study years ago.