Of course, we all can just rejoice in the never ending stream of bounced tickets from NOCs in India that restate the obvious on tickets to empty their queues and then local Desktop Support and Helpdesk has to step in for the offshore "engineers" i.e., call India and step them through telnet sessions and services restarts and THEN follow up with the facility rep to see if they are back up because they refuse to talk to "Bill" in Bangalore that has a "Masters Degree" in (I $hit you not) Microsoft Office.
Like I said, it's speculation. Not wanting to start a keyboard slugfest.
Perhaps just plant a few seeds of dissent. :-)
Who knows, you might get that raise...
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Oh, I’ve seen the joys and idiocy of outsourcing firsthand. But the bean counters are willing to find out the hard way - while their American workers lose their jobs in the process.