Last year my electricity supplier, Aiken Electric Cooperative, sent each customer a CFL bulb through the mail. I took the one I received to the AEC Customer Service Department and tried to return it.
The clerk asked, "This was given to you free, why do you want to return it? Is it broken?"
My response, "I don't know if it's broken as I didn't open the package. Why would I, on purpose, bring a known biologically hazardous substance into my home?"
The clerk just looked at me as I set the CFL package down on the counter along with the three page set of instructions (pdf) from the EPA explaining how to clean up a broken CFL.
That set of instructions is for old-fashioned tube fluorescents, too. Do you have any of those in the house?