If she didn’t complain at year one then to do so at year nine invalidates her BS claim ..... she should have spoken up or made the complaint before she was fired for being rude to customers.
The owner of the bakery has video of her taking breaks.
http://www.youtube.com/watch?feature=player_embedded&v=7leB1-U2eZw
This person is doing this as a vengeful act not as a victim of employer abuse IMO.
She was fine with it till fired for allegedly being rude and discourteous to customers.
I would think filing a law suit against these SeaSol protestors and the former employee for loss of income, liable and defamation of character etc ... would be warranted in this case.
My opinion.....
It's still wise to find out the truth of the situation ~ then you can call the cops on the customer, or I suppose lay off the employee, although someone you've had around 9 years probably is due a little consideration anyway.
You know there should be more than just video. What about her time cards? Should she have not clocked out for breaks? We always had too. Some employers have to keep time cards for about 5 years. Others I don’t know.