The comments sound sardonic to me. A bunch of tongues are in their respective cheeks here. As is mine to see the sympathy fund... it looks like the school system is a bunch of spineless wimps rather than it being some fundamentally insuperable problem with school kids.
“Elderly abuse” situations generally take place where the elderly in question have no particular authority and are dependent on being cared for. This was a case where the adult was in a position to have been helped but didn’t get the help. It’s not quite the same, like oranges and pomegranates.
While the majority of "Elderly abuse" cases probably do involve an elderly person not being properly cared for by a family member or other, the law also is used to address incidents where the ambulatory elderly are attacked by perps out in the community. As far as this particular case, I cannot understand why the "monitor" did not pursue assistance from the bus driver.