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Why Asian Airlines Reign Supreme
Wall Street Journal ^ | September 26, 2012 | Jennifer Chen

Posted on 09/26/2012 10:39:33 AM PDT by BlueStateRightist

It’s no secret that American carriers lag far behind their Asian counterparts when it comes to service and amenities. None of the big three U.S. airlines — Delta Airlines, United Airlines and American Airlines — cracked the top 50 in airline consultancy Skytrax’s annual poll of the world’s best airlines, which was released this summer.

(Excerpt) Read more at blogs.wsj.com ...


TOPICS: Business/Economy; Miscellaneous
KEYWORDS: airline; travel
The decline of American carriers mirrors the decline of our nation.
1 posted on 09/26/2012 10:39:37 AM PDT by BlueStateRightist
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To: BlueStateRightist

I am sure it has nothing to do with the hot asian chicks that are stewardesses on those airlines :)


2 posted on 09/26/2012 10:45:31 AM PDT by TexasFreeper2009 (Obama lied .. the economy died.)
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To: TexasFreeper2009

The cute gals don’t hurt, but the service is 10 times better than ours. Malaysia Airlines is top notch.


3 posted on 09/26/2012 10:47:11 AM PDT by stephenjohnbanker (God, family, country, mom, apple pie, the girl next door and a Ford F250 to pull my boat.)
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To: TexasFreeper2009

I thought the same, and your observation is spot on. American carriers have stewardesses that look no better than the cafeteria ladies at my elementary school growing up. But the writer of this article is a woman, so I’m guessing there’s more to the story than the fuggly flight attendants.


4 posted on 09/26/2012 10:48:16 AM PDT by BlueStateRightist
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To: BlueStateRightist

I fly a lot and it’s almost all old fat ladies and gay men on American airlines these days.

So sad.

There was a time that going on a flight on a US airline was like going to hooters.


5 posted on 09/26/2012 10:50:56 AM PDT by TexasFreeper2009 (Obama lied .. the economy died.)
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To: BlueStateRightist
The decline of American carriers mirrors the decline of our nation.

It does. The same attitudes toward the work that make flying domestic airlines so unpleasant are present in the corporate workplace, as well.

6 posted on 09/26/2012 10:52:51 AM PDT by Mr. Jeeves (CTRL-GALT-DELETE)
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To: BlueStateRightist

Can't Imagine why.


7 posted on 09/26/2012 10:53:07 AM PDT by KC_Lion ( Wherever I find myself standing, I forever stand with Israel.)
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To: BlueStateRightist

A central tenet of feminism is that submitting to requests results in the woman LOSING FACE —the exact opposite of many parts os Asia.


8 posted on 09/26/2012 10:53:12 AM PDT by gaijin
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To: TexasFreeper2009
LOL! I think every man here had that first thought.


9 posted on 09/26/2012 10:58:13 AM PDT by Obama_Is_Sabotaging_America
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To: BlueStateRightist
Which would you choose?

or


10 posted on 09/26/2012 10:58:24 AM PDT by freedumb2003 (We can’t just leave it (food choice) up to the parents. -- moochele obozo 2/12/2012 (cnsnews))
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To: TexasFreeper2009
I am sure it has nothing to do with the hot asian chicks that are stewardesses on those airlines :)

The USA will have to learn to compete in other ways - they will never match the Asian airlines in that regard! Chinese airlines, for example, recruit girls from their sports universities or entertainment groups. For example, gymnasts who are too tall, or won't make it to the Olympics. Once they turn 30 years old, they are fired or moved into back-office jobs.

11 posted on 09/26/2012 10:59:29 AM PDT by PGR88
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To: BlueStateRightist
American carriers have stewardesses that look no better than the cafeteria ladies at my elementary school growing up.

When you flew the old Northwest out of MSP, you just knew the widest thing coming down the aisle wasn't the beverage cart.

12 posted on 09/26/2012 11:00:02 AM PDT by Last Dakotan
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To: BlueStateRightist

Let me list reasons -
-Arrogant ground staff
-In-plane food just disgusting
-Old planes
-Lacks inside entertainment
-Arrogant in flight staff
-Losing luggage
-Luggage theft
-Flight delay


13 posted on 09/26/2012 11:00:48 AM PDT by jennychase
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To: Obama_Is_Sabotaging_America

14 posted on 09/26/2012 11:03:45 AM PDT by Obama_Is_Sabotaging_America
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To: BlueStateRightist

The story makes a couple of sensible points. The Asian carriers tend to have newer fleets, due to rapid growth driven by the region’s booming economy. And they don’t have the U.S. carriers’ legacy issues. Seems about right to me, and it suggests that quality will tend to rebalance over time.

Personally, I try to avoid any flight on an Airbus and fly Boeing whenever possible. I did get a kick out of Cathay Pacific the first time I flew it; the cabin crew lined up at intervals in the center aisle, and bowed to the customers as they were introduced. This should be written into the labor contracts for U.S. carriers the next time they’re renegotiated.


15 posted on 09/26/2012 11:03:59 AM PDT by sphinx
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To: stylecouncilor

ping....


16 posted on 09/26/2012 11:06:54 AM PDT by onedoug
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To: BlueStateRightist

When the asian airlines are unionized they will look like ours in 10 years.....maybe without all the fags


17 posted on 09/26/2012 11:09:01 AM PDT by Hogblog
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To: BlueStateRightist

A friend is was a 777 pilot for United. He left United and went with KAL. He said the difference is like night and day. United treated its employees the same way it treats its customers: Like cattle.

He said KAL treats its people like royalty.

Explains why the US lines are having problems.


18 posted on 09/26/2012 11:09:44 AM PDT by Dick Bachert (Obama for president -- of KENYA!)
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To: BlueStateRightist

A friend was a 777 pilot for United. He left United and went with KAL. He said the difference is like night and day. United treated its employees the same way it treats its customers: Like cattle.

He said KAL treats its people like royalty.

Explains why the US lines are having problems.


19 posted on 09/26/2012 11:10:23 AM PDT by Dick Bachert (Obama for president -- of KENYA!)
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To: BlueStateRightist

TSA
Unions
Surly service
Crappy food
Feminism, which makes gay men and fat, ugly old women the norm vs. hot chicks

I remember “dating” a few flight attendants back in the 80’s and 90’s when I was in my 20-30’s...

There wasn’t a lot of chit-chat, in fact, I nearly pulled off the mile-high club once...with a sorority girl I met on Spring Break...

Oh, the old days....


20 posted on 09/26/2012 11:10:48 AM PDT by wac3rd (Somewhere in Hell, Ted Kennedy snickers....)
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To: Dick Bachert

I don’t doubt that is true. I also imagine that KAL makes money while the U.S. carriers are forever on the edge. That translates into the bean counters cutting corners and jerking around the employees. Then throw in the unions to further poison the well, and it makes for a mess.


21 posted on 09/26/2012 11:15:01 AM PDT by sphinx
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To: BlueStateRightist
When I go to Việt Nam I prefer Asian carriers for the long haul. I made the mistake of flying United one time and managed to lose my luggage twice (two sets). One set I got back after I had returned home. the other set was sent directly to Chicago from Atlanta while I went to Hong Kong on that leg. United knew where it was and an employee in Chicago said he had seen it and could have it back to me the same week. United vetoed that and told me at first that I would have to pay freight charges to have my bags shipped back to Florida from Chicago then later, that I had no legally enforceable claim on United and they would not give me back my luggage. Henceforth I will pay the extra money to fly on KAL which is usually the one available on the dates I need. I can fly on an American carrier for short hops but the "surliness" and downright antagonism of the staff is not tolerable for longer than a couple hours in the air. If I have to go to Seattle I will drive or hitchhike.

As for those "beautiful stewardesses" well Korean official standards of female beauty are pretty strange to this extreme appreciator of Asian Women and it is those standards that get Korean stewardesses selected. Out of deference to their highsuperb quality as staff I will not say more about it.

22 posted on 09/26/2012 11:19:38 AM PDT by ThanhPhero (Khach hanh huong den La Vang)
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To: TexasFreeper2009

No kidding.

Not only are American stewardesses. . .ooops. . .”flight attendants” old and ugly, they are rude and nasty as well.


23 posted on 09/26/2012 11:21:32 AM PDT by Hulka
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To: BlueStateRightist

On United if either of two of the stewardi were in the aisle there was no getting past them. United is the only place where one must purchase individually wrapped peanuts- well no, but the service and niggardliness immediately suggest such lines.


24 posted on 09/26/2012 11:22:49 AM PDT by ThanhPhero (Khach hanh huong den La Vang)
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To: Dick Bachert

United staff resent passengers because they are the necessity for the staff to be able to go to neat places and wear snazzy uniforms. They would prefer to load the passengers on pallets with forklifts and it all shows in the cabin.


25 posted on 09/26/2012 11:25:58 AM PDT by ThanhPhero (Khach hanh huong den La Vang)
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To: BlueStateRightist

Are Asian airlines unionized?


26 posted on 09/26/2012 11:27:47 AM PDT by wayoverontheright
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To: BlueStateRightist

I used to work for a Japanese company. All of the Japanese people told me that Singapore Airlines is the best.


27 posted on 09/26/2012 11:28:52 AM PDT by forgotten man (forgotten man)
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To: forgotten man

In the best carrier, even in first class, the passenger is treated like poop. Passngers have devolved to subways stinkfest. What is it with fat, and I do mean FAT, passengers that feel their obesity is a licence for loud rudness. (not that thin rude people have any excuse)

Instead of trying to improve, we are stuck with air-hag and “what the hell do you want” service.

PS for an option $25 service fee you may sit in our smile section where the staff is guarnteed to smile at least TWICE!


28 posted on 09/26/2012 11:42:44 AM PDT by longtermmemmory (VOTE! http://www.senate.gov and http://www.house.gov)
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To: BlueStateRightist

I have flown practically every Asian airline and most American airlines and there is no comparison.

Asian airports are far superior to our also.

Ironically enough, I think it has to do with the fact that most Asian airlines are government owned, so there is a point of national pride in their airlines; also, the government bureaucrats who fly their airlines love the perks and supplication that they get from flying their own airlines, and there is no political correctness where you have to deal with the feminist and union lobbies who force the airlines to hire ugly and incompetent people against their will.

Over-all, I think it mostly has to do with national pride and Asian people are big on face and see airlines as an introduction to their culture whereas the corporate hacks who own our airlines only care about the bottom line and the unions have no pride in serving their customers.


29 posted on 09/26/2012 11:52:24 AM PDT by radpolis (Liberals: You will never find a more wretched hive of scum and villainy)
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To: stephenjohnbanker
The cute gals don’t hurt, but the service is 10 times better than ours. Malaysia Airlines is top notch.

This is true for most better ship cruise lines as well. Most of their wait staffs are brought in from Europe (many from eastern Europe). These are, IMHO, people who understand that their job IS to provide a service to their customers (diners). Furthermore, they don't think it beneath themselves to do this, and are willing to work much harder than a comparable US waiter.

30 posted on 09/26/2012 11:54:08 AM PDT by Lou L (Health "insurance" is NOT the same as health "care")
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To: BlueStateRightist

During a segment of the CNBC documentary “A day in the life of American Airlines” they spoke with a women who was the head of their flight attendants union(or something). Behind her, on the wall of her office, was a big National Organization for Women poster...largely an organization/movement that was “hijacked” by the feminazi/LGBT movement years ago. Perhaps that speaks volumes to the attitudes/lifestyles of many(not all)who currently make up that occupation, particularly on U.S. carriers.


31 posted on 09/26/2012 12:04:37 PM PDT by RckyRaCoCo (I prefer liberty with danger to peace with slavery, IXNAY THE TSA!)
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To: BlueStateRightist
I haven't seen a 'flight attendant' (what we used to call 'stewardesses') under age 49 on an American air carrier since about 1989.

They're even fatter than the aisle cart, mostly. I hate the aisle seats on airplanes, when every time that drink/food cart goes by I have Mabel or Shan'NayNay's giant fat ass bashing into my elbow and I have to sit with my arms locked foward like I'm diving into a pool until she finally gets by.

You fly on Dutch KLM to Europe, and the Euro girls are just hotter than hell. You fly back FROM Europe to the United States on an American carrier, and there's big old Luwanda there to grimace at you as you board the plane.

Flying coach on an American carrier sucks and will never get better, only worse. I'm sure Obama will bail them out by printing up trillions pretty soon.

The only solution is to fly first class anywhere, preferably on a non-American carrier. Even first class on an American carrier still kinda sucks.

32 posted on 09/26/2012 12:09:17 PM PDT by The KG9 Kid (Semper Fi)
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To: BlueStateRightist

The widespread policy of charging for checked bags means that customers try to bring everything short of steamer trunks for carry on. This results in delays at TSA security and in getting the passengers loaded. Now some airlines are charging for carry on bags. All these fees and the flight is little better than traveling in a cattle car.


33 posted on 09/26/2012 12:15:56 PM PDT by The Great RJ
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To: The KG9 Kid

Even if there is a hot us airline stewardess, you wonder how she can do her job with that broomstick shoved up her....


34 posted on 09/26/2012 12:18:11 PM PDT by longtermmemmory (VOTE! http://www.senate.gov and http://www.house.gov)
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To: BlueStateRightist
The decline of American carriers mirrors the decline of our nation.

The decline is in direct inverse to the rise of our incomprehensible laws and regulations, massive law suites, convoluted unions structure and contracts not to forget the crony political kickbacks.

So if one huge sector of the economy is down the other small one is up,up ,up.

35 posted on 09/26/2012 12:49:32 PM PDT by fella ("As it was before Noah, so shall it be again")
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To: TexasFreeper2009
My daughter was recently flown to Atlanta for an interview with Delta. She had high hopes. Young. Beautiful. Sweet and kind. Speaks three languages (English, Japanese and Spanish). Certified in CPR, great with kids and a recent college grad gainfully employed as a social worker.

She said one of the interviewers openly admitted that they favored gay men. Competition was really tough in a crappy economy. A ton of the candidates were there from other airlines. She came home with some hope because about two thirds of the candidates were given their "sorry" excuse at the interview. She got hers by way of a phone call a week later.

During the 14 years I lived in Japan, I worked with a lot of former airline attendants in a business setting. They don't look at it as a lifelong career over there. They look at it as a great place to work and travel until (a)they get married in their late 20's or early 30's or (b)a steppingstone into business where the skills they learned are highly marketable to businesses losing other women in that age group to their child bearing years.

36 posted on 09/26/2012 1:10:42 PM PDT by Vigilanteman (Obama: Fake black man. Fake Messiah. Fake American. How many fakes can you fit in one Zer0?)
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To: Dick Bachert

“A friend is was a 777 pilot for United. He left United and went with KAL. He said the difference is like night and day. United treated its employees the same way it treats its customers: Like cattle.”

In any service business, the way a company treats their employees is directly reflected in how the employees treat their customers. I actually feel sorry for United employees as you can tell that they are treated like utter crap by management. The same for Home Depot, which is even worse. Still. I won’t even go in a Home Depot any more things are so bad there.


37 posted on 09/26/2012 1:24:12 PM PDT by catnipman (Cat Nipman: Vote Republican in 2012 and only be called racist one more time!)
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To: Hogblog
"When the asian airlines are unionized they will look like ours in 10 years."

that statement brings to mind my favorite line from the movie "Hangover." . . . "Uh . . . That ain't Gonna Happen"

Asia has a whole different concept of "union" and work rules. Starting with the idea of age, weight and appearance restrictions.

Regarding "lady boys" as they are referred to here in Thailand and most parts of Southeast Asia . . . . the numbers here in the cabin make United Airlines and the United States look like a "straight only" club.

38 posted on 09/26/2012 1:32:53 PM PDT by saywhatagain
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To: BlueStateRightist
I flew United about this past spring. Meal service was going on and I was passed over. The two other people who shared my row were served but not me. As I was on the aisle, I watched the flight attendant, a big gal in her middle 50s, rummage around in the cart expecting I would be served, either by her or the attendant coming up behind.

That didn't happen.

I said, "Excuse me. I didn't receive a meal."

The flight attendant's eyes went wide, real wide, like she was about to pounce. She said, "That's because you didn't . . . ." She got a hold of herself and simply apologized and handed me my crummy meal.

So ready to blame the customer. So ready to fight.

39 posted on 09/26/2012 2:13:08 PM PDT by Oratam
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To: Oratam

What keeps US carriers in the international pax hauling business is our safety record (thanks to our pilots, training departments, and maintenance personnel). Period.

(Retired UAL 767 Captain)


40 posted on 09/26/2012 2:42:34 PM PDT by QBFimi (When gunpowder speaks, beasts listen.)
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To: Oratam
Drudge Report right now has a link to a story about a United Airlines flight that had to return to the airport because two of the flight attendants got into a fight.

I don't think the story said whether they were male or female. The passengers finally got to their destination three hours late.

41 posted on 09/26/2012 3:22:43 PM PDT by Verginius Rufus
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To: BlueStateRightist

I miss Midwest Express, which later became Midwest airlines, and finally taken over by Frontier airlines.

Midwest express was GREAT! Great service, and all their seats were wide and roomy, with plenty of legroom. When they went to Midwest Airlines, they introduced more “standard seating,” i.e. cramped.

I haven’t flown on Frontier.

Mark


42 posted on 09/26/2012 3:35:20 PM PDT by MarkL (Do I really look like a guy with a plan?)
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To: Lou L

I agree.


43 posted on 09/26/2012 3:36:24 PM PDT by stephenjohnbanker (God, family, country, mom, apple pie, the girl next door and a Ford F250 to pull my boat.)
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To: QBFimi
our safety record

I think about that every time I board a plane. Am I kidding myself, though, when I think everyone on the flight deck is former Air Force or Navy? I console myself with that belief. God help us if it's no longer the case.

44 posted on 09/26/2012 3:40:08 PM PDT by Oratam
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To: radpolis
unions have no pride in serving their customers.

One other thing... It's been my experience that when dealing with union workers, they do NOT see the people who sign their paychecks as their employers. They most often see the union as their employer, and look antagonistically at the company for which they work. So why wouldn't they feel the same way for their customers.

Mark

45 posted on 09/26/2012 3:47:10 PM PDT by MarkL (Do I really look like a guy with a plan?)
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