I’ve been using their products since 1987. I use proseries for processing my clients’ tax returns, quickbooks, and their mobile device credit card swiper. I’m also a quickbooks advisor. I’m finding it ever more difficult to do business with them, and I just found it nearly impossible to contact them to confirm this story. I emailed them, but I don’t expect a reply. I can’t do anything about quickbooks. The competition is worse than they are, but, I’m seriously considering other options for tax return processing next year, especially if this is true.
Read their social responsibility articles on their website, but not immediately after you have eaten.
One theory is that they rely on the IRS approving their software for forms preparation and efiling, and may be trying to keep in the government’s good graces. But that’s just a theory. We live amongst a lot of low-information people.