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To: vladimir998
I had a very good experience with Discount Tire as well. I was on vacation in Virginia Beach last summer when one of my tires started going flat. I knew I had to replace all four of them and was hoping to make it back to Connecticut before buying them. Well I ended up going to a Discount Tire in Virginia Beach just to get the flat fixed. They told me it would be no charge which really surprised me as I was not a customer. While I was waiting, I figured I ought to check the prices and they were much cheaper than what I would have paid in Connecticut. So I ended up buying all four tires on the spot. They had me back on the road within an hour.

A few months later, back in Connecticut, I ran over a piece of metal on the road and blew out one of my new tires. I called Discount Tire to see if that was covered under warranty and it was. Since there were no Discount Tire stores in my area, they asked me where they could ship the new tire and they ended up shipping a full new tire to my dealership at no charge.

So pretty amazing experience all around.

7 posted on 01/04/2018 5:45:07 PM PST by SamAdams76
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To: SamAdams76

I had a similar experience to yours. I was stunned when they fixed the flat for free and while I waited for them to get to my car they handled three or four other flats for customers as well. When I bought tires there I told them that their incredible customer service was one of the reasons why I went to their store. Who knows how many customers are brought in that way? I bet it’s quite a few!


10 posted on 01/04/2018 5:53:20 PM PST by vladimir998 (Apparently I'm still living in your head rent free. At least now it isn't empty.)
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To: SamAdams76

He was smart. They do tires. You are not getting your oil changed there.

Go to Firestone or Goodyear unannounced and prepare for a 5 hour wait. Plus DT will honor any advertised price.


18 posted on 01/04/2018 6:15:25 PM PST by eyedigress ((Old storm chaser from the west))
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