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Verizon Jolts High-Speed Service
Forbes.com ^ | May 13, 2003 | Scott Woolley

Posted on 05/13/2003 8:30:51 PM PDT by HAL9000

NEW YORK - It may be the best news the high-tech industry has seen all year: This morning Verizon Communications laid out the details of its plan to slash prices, increase speeds and reach more customers with high-speed Internet access--moves which could invigorate the relatively torpid U.S. broadband market.

High prices and lagging speeds have been the two primary reasons that America's use of broadband lags well behind global leaders such as Canada and South Korea. Silicon Valley groups such as Technet say the slow U.S. rollout has crippled many bandwith-hungry technologies and left the U.S. telecom industry drowning in excess capacity.

Verizon will cut the price of DSL, its high-speed Internet service, to as little as $30 a month for customers who get the service as part of a package. Non-bundle customers will see prices fall to $35 from between $40 and $50. The cuts put DSL within spitting distance of the $20 to $24 many people pay for dial-up service, and will likely trigger a rash of upgrades. Factoring in the cost of a second phone line that many customers use for dial-up service--but which DSL does not require--and upgrading to Verizon DSL will now actually save many people money.

While just fewer than one in five American homes currently use a broadband connection to the Internet, the potential for price cuts to boost that is dramatically clear. In Canada, where many consumers pay the equivalent of less than $30 per month, penetration rates are roughly double those in the U.S.

Today's moves mark Verizon as the most aggressive of the major broadband providers. SBC Communications, which opened the bidding war with price cuts earlier this year, is a close second. SBC also cut prices to similar levels, but only for new customers--and only those willing to sign a year-long contract.

A BellSouth spokesman said today that the company did not have anything to announce in response. Nor have any of the major cable companies announced an intention to match the price drop. "Verizon indisputably has the best broadband bundle in the business," said Bruce Gordon, president of Verizon's retail markets group.

So far none of the major Bells have turned a profit on selling DSL, though all expect to within the next few years. Verizon Vice-Chairman Lawrence Babbio said his company's aggressive price cuts will actually help the company "get to profitability quicker." His rationale: Because many of the costs of running a DSL network are fixed, adding incremental customers can be more profitable even if they pay lower prices.

Still, since Verizon also plans to keep current customers happy by cutting their bills, it remains to be seen whether the promised economies of scale are enough to offset that drop in revenue.

Regardless, it is an aggressive strategy that Verizon can easily afford to fund, given its huge free cash flow (cash from operating activities less capital expenditures and dividends), which hit $2.3 billion last quarter alone. Its cable competitors, strapped for cash and looking to cut debt, may have a hard time matching the offer. Cable broadband now typically runs $40 to $50 a month.

Verizon also announced it is expanding the reach of its DSL network to 80% of its customers, and bumping up the speeds many customers will receive to 1.5 megabits a second. (By comparison, a recent study found that DSL users typically get closer to one third that speed.) With little fanfare DSL equipment makers have, steadily improved the range and rate of their equipment by using faster chips and smarter software. The Verizon announcement is one sign that those benefits are beginning to flow through to consumers.

Finally, the company laid out the details of its plan to experiment with Wi-Fi service in Manhattan. It has cleverly converted 150 of its New York pay phones into Wi-Fi hotspots by running DSL over the phone wires and then simply attaching a cheap access point to the phone booth. Verizon DSL subscribers will be able to use any of the hotspots, which will ultimately number 1,000, free of charge.

"We want to have an extensive experiment with customers in Manhattan," said Gordon. If things go well the Wi-Fi model will spread, he added. "Our expectation would be to concentrate in major metro areas where we have a high density [of customers]."



TOPICS: Business/Economy; News/Current Events; Technical
KEYWORDS: bells; broadband; dsl; internet; rbocs; techindex; telecom; verizon; wifi; wireless
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1 posted on 05/13/2003 8:30:52 PM PDT by HAL9000
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To: HAL9000
I'll be first in line. This 49.95 monthly DSL fee is for the birds.
2 posted on 05/13/2003 8:36:05 PM PDT by zarf (Republicans for Sharpton 2004)
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To: HAL9000
Bttt
3 posted on 05/13/2003 8:39:13 PM PDT by Brad’s Gramma
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To: HAL9000
I'm too connected and need help........ I have three cell phones (1 work and 2 for home/family use), TV cable with hish speed internet, two home phone lines, a second ISP for the laptop and a pager. I really need a package deal (or a Dick tracy watch). Connectivity is killing me emotionally and financially.
4 posted on 05/13/2003 8:44:40 PM PDT by umgud
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To: umgud
I really need a package deal (or a Dick tracy watch).

////
Wait a few months. A Dick Tracy Watch can't be far off -- for ONLY $50/month!
5 posted on 05/13/2003 8:46:16 PM PDT by BenR2 ((John 3:16: Still True Today.))
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To: zarf
Hmmm, let's see...I pay $200/month for half the speed. The $50 sounds great to me. Then again, I live in paradise so I can't complain too much...
6 posted on 05/13/2003 8:48:38 PM PDT by wireplay
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To: zarf
I hear ya. I'm paying nearly $50/month via cable, but since Comcast took over from AT&T Broadband, I'm for the first time seeing major slowdown interruptions a couple times per week. I'll check this service out.

Plus I'd love to cancel and tell Comcast to jump in the lake because of their incessant beat-ya-over-the-head trying-to-be-too-cute completely annoying commercials. I'm so sick of "You know when your having a baby, and..." being played every 5 minutes on Fox News Channel.
7 posted on 05/13/2003 8:50:03 PM PDT by Diddle E. Squat
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To: umgud
I'm Jonesing for a cell phone, but I can't justify it yet.
8 posted on 05/13/2003 8:56:45 PM PDT by zarf (Republicans for Sharpton 2004)
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To: Diddle E. Squat
At least they stopped the Christy Lane commercials......

Now if we could only kill the DiTech guy.....

NeverGore :^)
9 posted on 05/13/2003 8:57:05 PM PDT by nevergore (If stupidity hurt, Frenchmen would be writhing in pain....)
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To: nevergore
Now if we could only kill the DiTech guy.....

I'll take him long before the guy Oceanic Cable has been running. All it is is a scrolling white text on a black backgrounds with an obnoxious voiceover, "My name is Willie Sink, spelled S-I-N-K. I'm a trial lawyer. I fight for the little guy."

There's more, but it's too obnoxious to commit to memory.

10 posted on 05/13/2003 9:01:06 PM PDT by Spyder (Just another day in Paradise)
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To: zarf
I pay $61 for 1.4 mbs cable,basic cable and extended basic.
11 posted on 05/13/2003 9:03:57 PM PDT by philetus (Keep doing what you always do and you'll keep getting what you always get)
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To: Diddle E. Squat
I'm a Comcast victim too ... They took over ATTBI where I live and it's the first time I've seen lousy speeds and slowdowns. Also forking out $50+ and Verizon is not an option here. Bell South DSL cannot cover me either so Comcast gets to play broadband monopolist.
12 posted on 05/13/2003 9:04:54 PM PDT by dennisw
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To: HAL9000
I'm gald to see this happening. Ever since DSL was introduced I've said it was ripoff priced.

Bout damned time.

13 posted on 05/13/2003 9:31:05 PM PDT by upchuck (Contribute to "Republicans for Al Sharpton for President in 2004." Dial 1-800-SLAPTHADONKEY :)
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To: Temple Owl
ping
14 posted on 05/13/2003 9:33:30 PM PDT by Tribune7
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To: HAL9000
If things were only as simple as the article makes them out to be. I didn't go for price when I shopped DSL. I went for company integrity. I pay more but I'm a happy camper.
15 posted on 05/13/2003 9:43:32 PM PDT by Bonaparte
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To: Diddle E. Squat
I'm also on comcast and it is becoming as slow as my former dial up. My DSL line in my office is twice as fast.
16 posted on 05/13/2003 9:44:02 PM PDT by McBuff
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To: HAL9000
The real big part of this is the Wi-Fi, if it can become like cellular networks one day, you'll see a whole new boom in just about every single form of commerce.
17 posted on 05/13/2003 9:47:28 PM PDT by Sonny M ("oderint dum metuant")
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To: zarf
I'm Jonesing for a cell phone, but I can't justify it yet.

You can get prepaid on the AT&T network for as low as $3.33 a month if you don't use it much, with free voicemail. I was paying $6 alone just for voicemail from Bellsouth. You can go to www.pharosint.com for details. A used AT&T phone can be bought on Ebay for about $25. I have no association with them other than being a customer.

18 posted on 05/13/2003 9:49:11 PM PDT by Moonman62
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To: dennisw; McBuff
What's up with that? Comcast simply took over the same infrastructure. No way that they could have suddenly signed up a huge number of new customers in my neighborhood to explain the slowdown.

I had it go slow Sunday afternoon, then by late Sunday nite it was barely working. Called their 24-hour service line at 3am, and he ran his tests and told me the modem must have gone bad, and set up an appointment. Said they couldn't allow me to go in and drop it off to trade for a new one, no, I had to sit at home waiting for the guy to inspect it. Well come the next morning it was working fine. Are they perhaps shutting down backup servers and limiting capacity?
19 posted on 05/13/2003 9:50:52 PM PDT by Diddle E. Squat
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To: HAL9000
idx
20 posted on 05/13/2003 9:57:28 PM PDT by PRND21
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