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Photopoint Offline All Day~What Gives?
Self | 12/14/01 | Self

Posted on 12/14/2001 1:13:18 PM PST by Merovingian

Photopoint has been nonfunctional all day. Hope this is not a repeat of the fiasco last Summer. Anyone with information?


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To: Merovingian
Thank you my friend.

Your right, I will have to redo my profile page.I can't get any pictures at all.

I am going to start to put pictures from now on at another place. I am so sorry about all your pictures too.

It is just so mysterious and horrible.

Thank you again for your kind words about my Profile page.

21 posted on 12/15/2001 8:57:30 PM PST by Snow Bunny
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To: Snow Bunny
Photopoint still down. What is the story? Will be getting killed with my Ebay auctions (no pics!!).
22 posted on 12/16/2001 5:16:47 AM PST by undergroundwarrior
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To: undergroundwarrior
I have no idea,, but I am NOT happy about this at all.
23 posted on 12/16/2001 5:55:03 PM PST by Snow Bunny
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To: Snow Bunny
Any news on Photopoint yet????
24 posted on 12/17/2001 3:13:30 PM PST by undergroundwarrior
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To: undergroundwarrior
None, I give up on them. They must be owned by DemoRATS !!!!!!!!!

I am not going to post here what I would like to happen to the owners of PhotoPoint, even if it ever comes back on, LOL

25 posted on 12/17/2001 4:40:09 PM PST by Snow Bunny
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To: Snow Bunny
I've been thinking the same thing. Of all the times for them to do this without warning....very sleazy operation.
26 posted on 12/17/2001 4:51:00 PM PST by Merovingian
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Comment #27 Removed by Moderator

To: Merovingian
I agree my friend. ((hug ))
28 posted on 12/17/2001 5:00:54 PM PST by Snow Bunny
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To: orlando_1951
LOL, you might be right.....I had a lot of pictures there I saved from FR, of Bill and Hitlery in not so pretty pictures.

I think one of my albums I had even labeled.....Evil Dems.....giggle...

29 posted on 12/17/2001 5:25:53 PM PST by Snow Bunny
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To: Merovingian; Snow Bunny
Pantellic Software Inc.
1505 Barrington Street, Lobby Level
Halifax, NS B3J 3K5 CA
Colin Sutherland
colin@PANTELLIC.COM
(902) 492-8341 extension 1701 (Canada)
(FAX) (902) 492-8342

30 posted on 12/17/2001 6:27:08 PM PST by 2Jedismom
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To: Merovingian
PhotoPoint goes dark, draws concern
By Evan Hansen
Staff Writer, CNET News.com
December 17, 2001, 1:50 p.m. PT
http://news.cnet.com/news/0-1005-200-8209794.html?tag=prntfr

Online photo site PhotoPoint has been unavailable for days, wreaking havoc with thousands of customers who store pictures on the popular site.

The company began referring some 1.25 million current and former customers to partner EZ Prints for printing and other services in a Dec. 7 e-mail message. The note said the shutdown was due to technical difficulties, but it left unanswered the bigger question of when, if ever, customers would be able to access their PhotoPoint files.

Executives at PhotoPoint and parent Pantellic Software, which acquired the service this summer, could not immediately be reached for comment. Web sites for both companies were unavailable Monday. A published company phone number listed as the contact for both companies had been disconnected.

"We have encountered some technical difficulties and hope to have prints, framed prints and photo gifts back online as soon as possible," the San Francisco-based company wrote, acknowledging the inconvenience this might cause customers during the holiday season.

Jamie Bardin, chief executive of Atlanta, Ga.-based EZ Prints, said the PhotoPoint service has effectively shut down, at least temporarily.

"To the extent of my knowledge, PhotoPoint is not in existence at this time," he said. "It's tragic that this happened at this time in the year."

Bardin said his company has been signing up former PhotoPoint customers for the past 10 days, but he would not reveal exact numbers. He said the future of PhotoPoint is unclear, but he did not rule out the possibility that the site could eventually relaunch.

PhotoPoint's troubles come as once-hot online photo sites face a tough shakeout, marked by takeovers and closures. Eastman Kodak acquired online photo service Ofoto in June. In October, mail-order film processor District Photo bought online photo company Snapfish. And in June, Kleiner Perkins Caufield & Byers-backed Zing.com said it would shutter its consumer operations.

For its part, PhotoPoint has been passed around like a hot potato. Halifax, Nova Scotia-based Pantellic spun the company off about two years ago and scored about $11 million in venture capital financing for the start-up. But VC firm Sherwood Partners shut it down and sold some of the assets back to Pantellic in July. After a five-day outage, the site returned but began charging for its services.

The latest shutdown was greeted with anger and confusion from some customers, who said they fear losing photos stored with the service. EZ Prints' Bardin said his company is accepting new photos from PhotoPoint customers but said there are no plans to transfer files stored on PhotoPoint's computers.

Eric Foltin, a self-described "disgruntled" customer, said he lost photos stored for use in eBay auctions, potentially costing him sales.

"I am a seller on eBay and I lost all my pictures for the last three days of my auctions, probably losing me a couple hundred dollars out of my pocket," he wrote in an e-mail to CNET News.com.

Gary Madison of Lake County, Calif., said he's worried that he might lose two years' worth of painstaking work on a surprisingly popular Web site devoted to describing modifications he's made to his 1991 Mazda Miata. The site has racked up a million hits, according to Madison, who said he's been getting "quite a bit" of e-mail from fans wondering why some of his pages are inaccessible.

Madison said he backed up the 1,000 or so photos associated with the site, but he wrote detailed captions describing the sometimes complex mechanical work that exist only on files stored by PhotoPoint. He said the company's editing tools made it easy to make changes to the photos from the Web site, and he never worried that PhotoPoint would leave customers in the lurch.

Although the company's status is still unknown, PhotoPoint's silence has only added to the worry.

"I'm appalled that a service of the size and caliber (of) PhotoPoint would go offline with no notification so that we could recover our work," Madison said. "I just want my captions back."

 Go to  Front Door  |  Media  |  Search  |  One Week View

Click Here!

31 posted on 12/18/2001 4:51:37 AM PST by Fury
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To: Merovingian
I have most of my pics on my hard drive, backed up on the hard drive on the server down in my basement. I think it's time to make sure that both locations have ALL the material, then burn a fresh set of CD's to carry down to my safe deposit box at the bank.

Hard drives are around $140-$150 for a 60 gig drive, burners are less than $150, CD blanks are $0.10-$0.20 in bulk. Storage is too cheap to not have good backups. I also save (not just bookmark) good material I find online, like the Diogenesis Operation Enduring Freedom photomontage posts.

32 posted on 12/18/2001 5:12:34 AM PST by FreedomPoster
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To: Freedomposter
hehe nice huh stupid photopoint...... should we all do what this guy is saying? "We once again have to recommend that if you have PAID for this service, you contact your credit card company and request a charge back. It is disgraceful that Photopoint did not make the smallest effort to let their customers know what is going on." -from http://www.auctionguild.com/generic.html?pid=62 E-mail sent to epson since they use Pantellic's software for there site.(a hope that i could get through to here is their reply: Hi Louis, We are sorry, but we are unable to answer any questions regarding the PhotoPoint site. If you have any questions or concerns about a PhotoCenter account, please contact us. Thanks, Kelly Member Support Epson PhotoCenter photo.epson.com YEAH! :| anyway last time this happpened you could go to epsons site and get your photo's i have not been able to get logged on.
33 posted on 12/18/2001 5:32:55 AM PST by LegoZ81
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To: LegoZ81
Is there any hope of getting our photos back???
34 posted on 12/18/2001 7:35:41 AM PST by undergroundwarrior
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To: Fury
Thank you, Fury for this article. Not at all surprising, I just knew in my gut they were finished. All of my photos are on CD or /and floppy, but, of course the hours spent captioning the volume are a total loss.
35 posted on 12/18/2001 8:53:32 AM PST by Merovingian
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To: FreedomPoster
I think it's time to make sure that both locations have ALL the material, then burn a fresh set of CD's to carry down to my safe deposit box at the bank.

Great plan FP..My online travel galleries with captions are lost, which is unfortunate, but the pics I use for business are on 2 websites now.....I'll TAKE NO CHANCES again...

36 posted on 12/18/2001 8:57:27 AM PST by Merovingian
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To: undergroundwarrior
you can try to log into photo.epson.com but i can't get logged on to it gives invalid user no promise it will work but you can try.... this is making me sick i lost so much stuff if they do put the site back up for at least a little
37 posted on 12/18/2001 9:37:41 AM PST by LegoZ81
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To: LegoZ81;Snow Bunny
Ping
38 posted on 12/18/2001 5:08:55 PM PST by Merovingian
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To: Fury
By Michael Bartlett, Newsbytes
HALIFAX, NOVA SCOTIA, CANADA,

17 Dec 2001, 3:44 PM CST Photopoint.com, a popular but troubled picture sharing Web site, apparently has been offline since Friday. Parent company Pantellic Software's Web site also is down.

Photopoint went out of business in July and was acquired by Pantellic, a company that builds online photo services for businesses and was the original creator of Photopoint. Pantellic purchased Photopoint from Sherwood Partners, a crisis management firm that was liquidating Photopoint's assets.

Several worried Photopoint customers today posted messages on the F--kedcompany site. One person, who identified himself as "big ron barnstead," titled his post, "photopoint stole my money."

"I had four hundred photos uploaded on the site," he wrote. "I just re upped my next year payment, boy did they ever stick it to me."

Another reader, who called himself "crap!!!" replied, "OK, this just sucks. I have (had?) 25 megs of pics on their servers. Would have been nice if they had given us some warning. Grrrrrr!"

Photopoint.com used to be at http://www.photopoint.com .

Reported by Newsbytes.com, http://www.newsbytes.com .

39 posted on 12/18/2001 5:36:48 PM PST by Merovingian
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To: Merovingian
From the Photopoint Super Happy Fun SLander Corner at F'd company.com:

"Appearently they turned off the servers and then got drunk in the office for the rest of the afternoon. Pantellic/PP has left their space in Halifax, NS, Canada and appearently left all their servers and equipment (that was leased and way behind on payments) right in the racks...

Word is the owners and few employees left (after massive layoffs) have gone to start a new company in the Halifax area under a new name.

F#&*ed? I think so. Kiss your photos goodbye (and any $$$ you paid them).

"

40 posted on 12/18/2001 5:44:36 PM PST by Fury
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