"I have a real hatred for the owner because he treated me and my family like crap"
....about MY family, I would have seriously loud, bright alarm bells and lights going off in my head every time this individual posted a defense of an obvious troll.
Add "serious axe to grind" (which makes this individual potential troll material or in need of a long term treatment program) to "misguided" and you'll probably hit the nail on the head.
Yeah, I took that back in the next post after reading a certain post of his in this thread.
Saw him defend trolls before, but sheesh.