I worked at a major employer in 1975 when I discovered that the Bank of America had a problem with their new computer programming concerning double-charging my employer’s account for the same check being cleared.
After months of hard work detailing all the items—which finally totalled over $100,000, we finally got a ‘conference’ with the B of A in their building. Me & my boss against 6 on the B of A side.
It was a long meeting and sometimes quite contentious.
We finally proved tht I was correct. They were charging twice for the same checks.
My employer got their money back.
I got a letter in my permanent personnel folder that said “I was difficult & stubborn”.
I went into business for myself about 4 years later as a bookkeeper.
If I interviewed with a prospective client & found out that they banked with B of A, I declined the client.
I won’t do any business with B of A.
Good for you. I know bookkeepers who hold similar opinions. They claim the hassle of dealing with BoA just isn't worth it.