Posted on 12/06/2013 8:50:52 PM PST by steve86
While Washingtons health exchange website wahealthplanfinder.org has fared far better than the federal governments multi-state site, it has not fully resolved its own nagging performance issues.
The site was taken down for repair at about 2 p.m. Tuesday and remains down. The website is not expected to be available until Monday at the earliest.
We are having issues, acknowledged Curt Kwak, CIO of the Washington Health Benefits Exchange, the public-private company that manages the exchange. Kwak says his staff first noticed performance issues on the site about 2 1/2 weeks ago. We tried to implement hot fixes before the Thanksgiving holiday and it seemed to have worked at the time, said Kwak. But when we got back from the holidays it started to act up again. Weve been managing that ever since.
The only thing Kwak is sure of is that the problem isnt being caused by the sites links to its partners, including the state eligibility system and the federal data hub. His team has been concentrating on the potential issues with the sites databases, routers and Web servers. It has been a very difficult thing because the problems are very random and intermittent, said Kwak. We still havent located the root cause.
(Excerpt) Read more at blogs.seattletimes.com ...
The exchange has not given any estimate of when the site will be available to consumers.
Promising earlier, but this one seems to be going down hill.
Bonus enrollment status article:
Healthplanfinder enrollment tops 175,000 mostly in Medicaid
Bwaaaaaaaaaaaahaaaaaaaaaaaa! DIM/LIB losers fail as always. These criminals couldn’t buy a clue.
Actually, we have located the root cause: hubris.
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