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UPS system overload delays Christmas Eve deliveries
NBC News ^ | 12/25/13 | Becky Bratu

Posted on 12/25/2013 10:23:18 AM PST by Libloather

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To: All

Yeah, UPS usually works incredibly hard, and until the last couple of weeks, they have actually been ahead of schedule on my deliveries...
But overwhelmed like they are, I’ve had two packages stuck in one of their Kansas depots for five business days.

Fortunately they aren’t Christmas gifts or anything I need quickly.


21 posted on 12/25/2013 10:50:58 AM PST by LegendHasIt
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To: Amntn
This package went from Lenexa to Mesquite and back to Lenexa. I live on a private gravel road and found the package left by the highway.

Mesquite, TX, United States 12/19/2013 6:54 P.M. Delivered

12/19/2013 7:21 A.M. Out For Delivery

Mesquite, TX, United States 12/18/2013 3:00 P.M. Your package encountered a delay. We expect your delivery will be postponed by one business day.

Lenexa, KS, United States 12/16/2013 7:00 P.M. Held by origin location.

Mesquite, TX, United States 12/16/2013 10:35 A.M. Arrival Scan

Lenexa, KS, United States 12/16/2013 12:18 A.M. Departure Scan

Lenexa, KS, United States 12/13/2013 11:00 P.M. Network disruption due to prior weather conditions, check ups.com for further updates.

12/13/2013 5:22 P.M. Arrival Scan

Kansas City, KS, United States 12/13/2013 4:46 P.M. Departure Scan

Lenexa, KS, United States 12/13/2013 12:30 A.M. Network disruption due to prior weather conditions, check ups.com for further updates.

Lenexa, KS, United States 12/12/2013 9:00 P.M. Departure Scan

12/12/2013 6:02 P.M. Origin Scan

United States 12/12/2013 5:19 P.M. Order Processed: Ready for UPS

22 posted on 12/25/2013 10:52:04 AM PST by Dalberg-Acton
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To: Libloather

This is nothing. USPS was 6 days late on a two-day Priority package. No choice of shippers.


23 posted on 12/25/2013 10:52:47 AM PST by FreedomPoster (Islam delenda est)
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To: Balding_Eagle
"UPS delivered a package to us at 7 pm last night, Christmas Eve."

Same here (7:30 PM), and I felt guilty later for not rescheduling the delivery because it was not Christmas related (ironically, it was ammunition). The UPS delivery man didn't ring our doorbell, obviously rushed and wanting to get home on Christmas Eve, otherwise we would have offered him some Christmas cookies.

24 posted on 12/25/2013 10:53:59 AM PST by Unmarked Package
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To: Libloather
She puts the 'pro' in procrastination.

There are valid reasons why people order late. Sometimes they are waiting for a paycheck. Sometimes a retail store never came through with a promised special order gift, so an order for for something nice had to be placed at the last minute. etc. etc.

25 posted on 12/25/2013 10:56:30 AM PST by ElkGroveDan (My tagline is in the shop.)
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To: madison10

My experience has led me to be a more trusting of UPS and US Postal Service delivieries than FedEx.


26 posted on 12/25/2013 10:56:49 AM PST by Colonel Kangaroo
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To: Dalberg-Acton

Heh. Midway order by any chance?


27 posted on 12/25/2013 10:58:01 AM PST by LegendHasIt
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To: GeronL

My USPS friend does rural delivery.

She is allowed/paid a total of 8 seconds to drive up a driveway, get out of the vehicle, go to the door, knock, wait, leave the package or a note and get back in the car, go back down the driveway and continue on.

Anything beyond that 8 seconds is on her own time.


28 posted on 12/25/2013 11:00:14 AM PST by digger48 (I've diven 6)
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To: Libloather

It’s been a pretty good year for delivery services. The new partnership between Fedex and the Post office has been particularly good. I ordered an item from 800 miles away last Saturday afternoon, the letter carrier delivered it on Sunday.

They’re finally beginning to carefully examine where the sources of irritation are and fixing them. The new Amazon locker set-up is cool if you can’t be home for the delivery, and my UPS guy often leaves a note saying where he’ll be later in the afternoon when we miss connections.

I think improvements in those areas will be the 2014 story. With their radio based delivery systems now, for example, there’s no reason they couldn’t allow you to have them re-deliver same day when they miss you.


29 posted on 12/25/2013 11:05:08 AM PST by ArmstedFragg (hoaxy dopey changey)
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To: LegendHasIt

Nope. BNSF 2014 calendars.


30 posted on 12/25/2013 11:08:38 AM PST by Dalberg-Acton
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To: Balding_Eagle
UPS delivered a package to us at 7 pm last night, Christmas Eve.

Same thing here, yet it was shipped on the 13th, which should have been plenty of time. Had they been late, I would have been PO'd.

31 posted on 12/25/2013 11:09:25 AM PST by Carry_Okie (0-Care IS Medicaid; they'll pull a sheet over your head and take everything you own to pay for it.)
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To: Dalberg-Acton

Oh. Mine stuck in Lenexa is from Midway Was just thinking it would be an interesting coincidence.


32 posted on 12/25/2013 11:14:41 AM PST by LegendHasIt
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To: Libloather

Placed a order Monday afternoon for the Company, told them I did not need before Christmas, or even before the First, just whenever. Next Morning arrived. So had to inventory and put away.


33 posted on 12/25/2013 11:15:17 AM PST by easternsky
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To: ArmstedFragg

and... just in passing... note the skeptical tone in NBC’s reporting about the UPS “excuses” for their delays that hasn’t been present in their Obiecare coverage.


34 posted on 12/25/2013 11:20:35 AM PST by ArmstedFragg (hoaxy dopey changey)
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To: Libloather

UPS did fine by me. The second day orders arrived on schedule or in some cases a day earlier. I love Amazon prime for last minute Christmas shopping.

Fed Ex is the one that ticked me off. 3 days to deliver a package that was supposed to be on overnight service. Then when they did deliver it, they recorded it as being on the porch and instead they left it out by the road where we couldn’t see it from the house. Thankfully I had given it enough time that it was here Christmas eve, but it was still a concern until we found where they put it.


35 posted on 12/25/2013 11:29:49 AM PST by Flying Circus (God save us!)
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To: Amntn

Sounds identical to my experience with both companies this year. UPS delivered right to the house and in some cases ahead of schedule. FedEx took 3 days to do an overnight delivery and then left it by the road, out of sight until we happened to see it on our way out to midnight mass and the driver had the gall to report it is delivered to the porch.


36 posted on 12/25/2013 11:34:19 AM PST by Flying Circus (God save us!)
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To: LegendHasIt

The odd part was it was scanned in Mesquite Texas and then went BACK to Lenexa Kansas where it was held. I had 4 calendars in one package and was charged $2.50 EACH ($10.00) for the shipping.


37 posted on 12/25/2013 11:35:15 AM PST by Dalberg-Acton
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To: Libloather

Has ANYONE thought that this year was the SHORTEST Christmas Shopping Season that you can have. Thanksgiving was the LATEST that is could be in November. All of this sounds like “Piss-Poor” “Planning”!


38 posted on 12/25/2013 11:48:34 AM PST by US Navy Vet (Go Packers! Go Rockies! Go Boston Bruins! See, I'm "Diverse"!)
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To: Libloather

Blame the incompetent post office. More and more people have learned to use UPS and FedEx. UPS and FedEx can’t carry that many extra employees all year that are only needed at Christmas.

The post office COULD use their army of middle managers (who outnumber mail deliverers 6 to 1). But then someone might notice that having them missing from their desks makes the USPS run better.


39 posted on 12/25/2013 12:36:24 PM PST by Seruzawa (Hokey religions and ancient weapons are no match for good a blaster kid.)
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To: Dalberg-Acton

Yeah, I have had similar happen to me. Although one Fedex shipment to me was worse. Started out in Amarillo TX, going to South Central NM.

Went from Amarillo to Ft. Worth, to Denver, to Salt Lake City, to Los Angeles, Back to Denver, then to Albuquerque, then to Roswell, then out to me for delivery from Roswell.
I know that they have some computer program that routes things for speed, and making connections, not distance, but that was ridiculous.

Still, I can’t overall complain about the service I have received from UPS, FedEx or USPS. With some minor glitches, they have been early more than they have been late, the last few years, and most of the times for late, it has been weather.


40 posted on 12/25/2013 12:41:48 PM PST by LegendHasIt
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