Oh, believe me... I understand and empathize with what your friend has suffered! I’m pointing out that, despite his fully-understandable motives, he’s made a serious mistake... and he’s abandoning the Shepherd because His servants have dropped the ball (sometimes on your friend).
For myself, I’m as weak and sinful man as any I’ve met... but I have a hunger for the *truth*—not just what makes me feel “good” or “blessed” or even “welcome”... but TRUTH (with a capital “T”). I want to know what (or, rather, Who) true, and to follow it (or, rather, Him). Good fellowship is a very bad substitute for truth and salvation, I’ve found... though *so* very many people seem to abandon the Church because of “fellowship” issues (i.e. people being jerks, mean, unwelcoming, apathetic, and basically every type of sinner since the beginning of man).
I understand (in the sense that I can “trace cause to effect”) how people who suffer at the hands of others can want to abandon ship... and definitely, if a worship community is abusive, find another! But we have an urgent need for teaching others (especially the younger generations) that God and His creatures are two completely different things! God is faithful, even when there is no faithfulness left in our home town.
Sorry... rant out of my system, now! :)
We both know he has made a mistake.
I just ask that you join me in praying for him to see the truth.