I have no connection with Comcast except that they provide me with cable service. I have no complaints about Comcast. Their service is world’s better than Time-Warner/Roadrunner and AT&T DSL. Comcast had an agreement with Time/Warner in this area and ‘shared’ the area. When Comcast took the reins and booted Time-Warner/Roadrunner out of the area, Comcast got to work and cleared all of the issues, tout suite! On top of that, we are rarely without service.
I don't either. When I moved into my new house, I signed up for the triple play package. Once my "cheap" period was up and my payments ballooned, I went to the local Comcast/Verizon office to slim down my package to what I actually use. They tried to get me to keep my land-line phone (they are salespeople, it's part of their job) but I politely and sternly refused and they politely and professionally did what I asked them to do, saving me about $100/month on services I don't use.
Some relatives have to make a choice now between AT&T Uverse or Comcast for broadband Internet service. They hate the service they haven’t been getting from AT&T, so they don’t know which way to jump.
Same here.......There have been occasions where I lost my signal but it was due to storm caused line problems and anytime I've called their customer service they've always been courteous and able to help me out........
I suspect any negative comments on this thread about rudeness, etc., are made by folks who expect too much and are too willing to criticize them...........