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To: Swordmaker
AND...

Now we lie. We go and find alternate, random sources to try to cover over our errors. Classic Swordmaker! Like I posted earlier, 92 out of 1 million. That's the failure rate. That's straight from Samsung, not an estimate from some random website. That's what is reported on Reuters, mainstream media.

So again - it's a much smaller failure rate. And the failure is already fixed, and replacements are shipping RIGHT NOW. For FREE. And those who do NOT want a free replacement have a software patch that SOLVES THE PROBLEM.

But, in Swordmaker's view, that's worthy of FUD. Condemnation. Ridicule.

Of course, when Apple has a failure an order of magnitude larger, for a phone that was shipping as late as LAST WEEK (yes, you could buy a brand new iPhone 6 and 6 Plus from Apple at least as of last week), that Apple REFUSES to acknowledge is a design flaw and insists that consumers have to pay for any fix - that's all well and good, and bringing it up is FUD.

That is hypocritical. Straight facts. You don't like it, because it's patently obvious.

One company owns their mistake, takes care of the customers in a matter of weeks, and the problem was just 92 out of 1 million. And it's OK to keep talking about the failures even though they are solved and replacements/fixes are 100% free.

The other company ignores the mistakes, blames the customers (you're carrying it wrong), and the problem affects 500 out of 1 million. And it's not OK to talk about the failures, especially as the company refuses to do anything about it.

The former is classic FUD. The latter is classic facts. But in your opinion, the former is all fine, and the latter is FUD.

That, is hypocrisy. Treatment is not equal. Why? Because you like one brand, and hate the other. Hypocrisy.

127 posted on 09/19/2016 8:15:25 AM PDT by Shanghai Dan (I ride a GS scooter with my hair cut neat...)
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To: Shanghai Dan; Mark17; aMorePerfectUnion; dayglored; IncPen; Hodar; House Atreides; zeugma; ...
AND...
Now we lie. We go and find alternate, random sources to try to cover over our errors. Classic Swordmaker! Like I posted earlier, 92 out of 1 million. That's the failure rate. That's straight from Samsung, not an estimate from some random website. That's what is reported on Reuters, mainstream media.

Dan, since you claim I am a liar, I know you won't bother to even read this, but the others I pinged will. . . You won't because you are so arrogant you are so certain in your ignorance. It is obvious that you've never bothered to read anything else I've posted, or paid any attention except to use it as a springboard for more of your repetitive non-changing, non-thinking, non-responsive claims .

From your own link above:

Samsung Electronics Co Ltd (005930.KS) formally recalled 1 million Galaxy Note 7 smartphones sold in the United States, replacing or refunding the flagship phones, whose susceptibility to catching fire has damaged the image of the Korean powerhouse.

Samsung received 92 reports of batteries overheating in the United States, including 26 reports of burns and 55 cases of property damage, the company said as it announced the recall in cooperation with the U.S. Consumer Product Safety Commission (CPSC). . .

. . . Earlier this month, Samsung said it would recall all Note 7 smartphones equipped with batteries it found to be fire-prone and halted their sales in 10 markets, denting a revival of the firm's mobile business.

As I have repeatedly stated, your lying percentage figures based on only 92 being reported are based on only ONE of the TEN markets where some 2.5 million Note 7 had been shipped to be sold worldwide.

There is NOTHING in your linked article that changes anything I said and in fact it VALIDATES what I said and in fact INVALIDATES what you claim.

YOU ARE THE ONE REPEATEDLY LYING, Dan, as is the implication in this report by Samsung that they are is doing their recall "in cooperation with the U.S. Consumer Product Safety Commission (CPSC), as all earlier reports in the mainstream press reported that Samsung was not doing it in cooperation with the CPSC, and had in fact attempted to do it in house to disastrous results. In fact, Dan, your own linked article shows the disingenuous misdirection inherent in Samsung's self-serving statement which is in the last portion of the extract I quoted above where the article notes that Samsung had announced their recall and halted sales in the ten markets where they had been selling the Note 7 "earlier this month"!

Yet it is only now, a couple of weeks later, that that Samsung is cooperating with the CPSC, after people DID NOT stop using the dangerous device and DID NOT show signs of turning them in for exchange and the CPSC stepped in to make it mandatory!

It's official. If you've still got a Samsung Galaxy Note 7, you've got to hand it over.
. . .

"The company stopped all sales and shipments of the Note 7 and said it was working with government agencies and cellular carriers around the world to provide refunds and exchanges for the phone.

Still, Samsung has been criticized for how it initially handled the issue. It has been pushing a global recall of its own, but many people have kept using their phones anyway. Some have been injured when the phone caught on fire.""Samsung officially recalls Note 7 after US agency weighs in" — C-Net, September 15, 2016 — by Shara Tibken

Now, Dan, combine the numbers of overheated Samsung Note 7 phablets in those NINE OTHER MARKETS with the count of 92 from the ONE MARKET, the USA, you choose to use because it distorts the figures, and see exactly who is lying about the problem. It is NOT ME, it is YOU who simply does not understand how to analyze data and get an accurate picture of what's happening.

You started out using an even smaller percentage — what was it 0.00014%? — until I pointed out there were more fires than you were accounting for just in the USA. Then you hooked onto just the reports in the USA, and ignored all the other reports coming from the UK, Canada, Korea, Australia, and five other markets, just so you could distort the numbers and make a really small number of incidents. You ignored the facts of all those outside the USA which I repeatedly tried to show you.

Nor does the software patch "solve the problem" as you so blythely claim. I have not seen anyone claim it solves it, only that may act as a stopgap measure to amelieorate the problem, but that was questioned by some world class experts, WHICH I NAMED AND QUOTED IN LINKED ARTICLES and you ignored completely, and in fact claimed I had not named or cited!

I have yet to see you address the issue of why a minor inconvenience in a TWO YEAR OLD MODEL, which only appears after a unit has been on the market for almost those two years, and is associated with misuse from bending, and does not put any users at risk to second and third degree burns, destruction of their real estate and other property, is in ANY WAY THE EQUIVALENT of a brand new product on the market that in its first week on the market bursts into flame, causing damage and burning its users to second and third degrees, destroying automobiles, busses, garages and homes!!!! Why not? Where is your explanation of the equivalency. . . Not rate of incidence of units, but equivalence of danger.

The other company ignores the mistakes, blames the customers (you're carrying it wrong), and the problem affects 500 out of 1 million. And it's not OK to talk about the failures, especially as the company refuses to do anything about it.

500 out of 1 million??? Where did you come up with THAT absurd figure, Dan? No, Dan, you pulled that little facturd out of your ass. The number of iPhone 6/6 plus that are impacted by the Touch Disease, which are about TWO YEARS OLD, has been about 2,000 out of about 250,000,000 sold over a two year period since that model was first introduced in September 2014. That is not 500 out of one million. Are you seriously wanting people to believe that only one million iPhone 6/6 plus were sold???? Ridiculous. The actual percentage effected is approximately 0.0008% not the idiotic 0.05% you've been claiming. That's 62.5 times fewer incidences than you and they were claiming for the rate of this iPhone 6 "Touch Disease" you have your panties in such a wad about!

You were citing an estimate that came from the company that was trying to sell its method of fixing a pretty much NON-EXISTENT PROBLEM. As I have told you over and over again, when a major Apple Authorized Repair Station in Sacramento, CA, a city with a metropolitan population of approximately 3 million, one that receives thousands of iPhones to repair has not seen even a SINGLE ONE with this issue at the heighth of the media noise about it, it is NOT A MAJOR PROBLEM!

Even that company claiming it a serious problem, which specialized in microsoldering, stated they were receiving only a few a week. . . and those were being sent to them from other repair stations that did not have the capability to do microsoldering. Ergo, the problem is not huge.

I went to the Apple Forum on the issue and found there were 76 pages of discussion, about ten comments per page. That's 760 comments. Of those, only about 100 were from people who actually were experiencing the problem and many of those were duplicate posters arguing with others who were responding to their earlier postings. In a universe of 250,000,000 users, or even a smaller universe of only English speaking users, that is a SMALL NUMBER of complaints!

Come on, Dan, step up to the plate and show us why 250,000,000 of the same model device should be recalled because somewhere around 2,000 or so around the world have had a functionality problem that has endangered ZERO people when they reached almost two years of age. DO IT.

Nor did you ever bother to extend your vaunted Note 7's failure rate over time as I told you to do. . . DID YOU? I know you did not. Why not? Because had you done so, you'd know that your argument would lie in ashes on the floor.

I've wasted enough time trying to educate you. I will not respond to you again on this topic because you are merely trolling and not interested at all in factual analysis from someone who DOES KNOW WHAT HE IS TALKING ABOUT and has been educated in how to analyze such data. You are here just to throw brickbats, insults, and misinformation. Good luck with looking intelligent with that approach. I'm done with you.

129 posted on 09/19/2016 10:27:19 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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