So I’m on vacation the other day, and I get a text message from my dad saying that he’s returning to the Lexus dealership service department for the second time in a day. This surprised me. My father would never willingly go to an automobile dealership twice in a single day. The man will sometimes go entire years without setting foot in a car dealer. He is, when it comes to cars, my polar opposite: he doesn’t care. He drives 6,000 miles a year and religiously maintains his vehicles at the dealership, documenting every service, every oil change, every fuel...