The error Outlook is giving is that the WAB DLL could not be found.
I tried copying the two wab dll files from the Program Files/Common Files directory into Windows/System32, but that didn’t fix it.
I think she needs to use a newer mail reader, like Mozilla Thunderbird, but that’s just me. ;)
At some point... like when your software is almost a decade old... it might be time to just use something new.
Sorry, I don’t have any better advice.
You’ve may have already tried this, but just in case:
http://forums.techarena.in/vista-help/697628.htm
Potential fix is toward the bottom.
I think this is the latest I’ve ever checked into a Hobbit Hole thread. *waves* I’m still alive, though rather feverish tonight. Was home sick from work today, and I’m beginning to think I won’t make tomorrow, either. Which kinda stinks considering how little off-time I have saved up at the moment. I’d like to hunt down whoever gave me this whatever-it-is.
OK, and you just posted that you did exactly what I posted you should do. Never mind.
Did you apply all service packs?