Posted on 03/22/2013 12:22:56 PM PDT by Graybeard58
Not a new problem but I'm looking for a solution, other than the obvious one.
Comcast puts a pop up ad for their soft ware on every web page I open, "XFinity Constant Guard". It covers about 75% of the page. There is no way to simply exit out of it, all I can do is grab it in the upper left corner and drag it out of sight to the far right side of the page.
I went to Comcast in person yesterday and the woman there said, "I should go into my programs and remove it". The rub there is that it has never been in my programs. I could not make her understand that, I've never down loaded the thing nor will I ever. It is a pop up spam ad and not their program .
I've been to Comcast web site forum and it is full of the same complaint, with the Comcast rep blaming everything but Comcast for the problem, the woman at Comcast had the temerity to tell me that I'm the only one that has ever complained.
The Comcast spam will appear for two or three days, then go away for two to four weeks, then it's back again- on every web page visited. I am having some relief from it today, so far.
How about a class action law suit against Comcast for "Denial of service"?
Hopefully the information I just posted will keep you from looking in the wrong places and wasting time on the networked devices that aren’t the root of the problem.
I revive this old thread because an Xfinity pop up has appeared on every FR page I open. No other site. Just FR. DUmmy curse?
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