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Heated Exchange Over a $250 Restaurant Cancellation Fee Goes Viral
Eater ^ | Annie Harrigan

Posted on 03/07/2024 9:13:03 PM PST by nickcarraway

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To: Mr. K

She is nailing people 72 hours out.

Here is her policy.

CANCELATION POLICY:
Every reservation requires a valid credit card through RESY. Upon booking your reservation, you agree to our policy. You must cancel 72 hours prior to your reservation to avoid being charged. If you cancel within 48 hours, you will be charged full price and receive a $50 gift card per person.

SAME DAY CANCELLATIONS AND NO-SHOWS WILL BE CHARGED FULL PRICE WITH NO GIFT CARD. To avoid same-day charges, you have the option of picking up your food if you need to cancel at the last minute.


41 posted on 03/08/2024 8:46:08 AM PST by suasponte137
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To: Crusher138

The deposit was a 100% in full charge, and if was such a hot restaurant, they could have seated someone elae for more than double profit, since they’d only be serving food once.

If they accept payment from a card with trip cancellation insurance, they run the risk of such insurance being used—without an accompanying right to berate the customer.


42 posted on 03/08/2024 8:50:41 AM PST by 9YearLurker
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To: Mr. K

From what I have read elsewhere he or his “friend” (I refuse to write husband) did call and let the restaurant know why they would not be able to keep the reservation. That is not exactly a no show.


43 posted on 03/08/2024 9:32:10 AM PST by lastchance (Cognovit Dominus qui sunt eius.)
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To: Mr. K

“How would you like to be a business owner and you set up all day long for a customer, and he doesn’t show up?”

Only one customer a night?

No wonder the restaurant owner is desperate for the $250!


44 posted on 03/08/2024 1:46:10 PM PST by steve86 (Numquam accusatus, numquam ad curiam ibit, numquam ad carcerem™)
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To: Gaffer

“Elitist problems for elitist customers and elitist restaurant. Who cares?

🤣Lol my favorite comment❤️

And no, I really am not subject to class envy. I very much appreciate what I have, if modest, and do not desire a lifestyle where I have to put on a suit to go out to dinner!


45 posted on 03/08/2024 1:59:01 PM PST by steve86 (Numquam accusatus, numquam ad curiam ibit, numquam ad carcerem™)
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To: steve86

That was a stupid reply


46 posted on 03/08/2024 3:28:59 PM PST by Mr. K (No consequence of repealing Obamacare is worse than Obamacare)
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To: lastchance

It’s the same thing.

Holeekrab can you not see that?

If all it took was “I don’t feel good” to get away with a last minute cancelation...


47 posted on 03/08/2024 3:32:52 PM PST by Mr. K (No consequence of repealing Obamacare is worse than Obamacare)
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To: Mr. K

I think anyone who goes to a restaurant like that is stupid, even if it’s their right.


48 posted on 03/08/2024 3:40:06 PM PST by steve86 (Numquam accusatus, numquam ad curiam ibit, numquam ad carcerem™)
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To: Mr. K

It was not just a “I don’t feel well.” He was in the hospital. Not sure if he was admitted after being in the ER but that can involve several hours of tests, and waiting, and consults, and waiting, and more waiting. He used his travel insurance. I am not sure how his policy worked but insurance usually is supposed to pay to cover loss.


49 posted on 03/08/2024 5:06:59 PM PST by lastchance (Cognovit Dominus qui sunt eius.)
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