I guess we’ve just got a good one. We’ve been going there for nine years, and haven’t had a complaint.
The only con is that they don’t deliver - we’re in a ‘dead zone’ for delivery food, and it would be nice. But I guess that can’t be worked into the model for a place like Popeye’s.
I must have eaten at different Popeyes’ dozens of times, and I adore the chix, slaw, and roll special.
I’ve had bad service at two or three Popeye’s in my area. At one, the store manager was literally looking at me waiting to place my order and studiously ignoring me.
I emailed Popeye’s about the horrendous service and never got a reply.
The other day, I emailed the CEO at Chick-Fil-A regarding something and received a personal reply within the day. From him.