The library is in San Fran. County. I am a resident of Marin County, on the other side of the Golden Gate Bridge, north of The City. I don’t know if I could credibly lodge such a complaint. But it’s worth looking into.
Can you use the same library card-—are you in the same library network?
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“I am a resident of Marin County,”
Marin County is only slightly less bat guano looney than San Fran.
L