We bought it in 2019 . And yes, I have the paper work. I even downloaded the parts list from Harvest Right. It’s out of warranty. I do not know how to post pictures on here.
I'm not liking the Harvest Right warranty, right up front, for such a pricey piece of equipment.
Is there a webpage where you downloaded the parts list from Harvest Right?
If you direct me to the correct places, I can post pictures for you from their website and elsewhere, that may help us diagnose and solve your issue.