This type of treatment by a restaurant owner just makes me want to do this: Ponorovsky couldn't have done a better job driving partrons from this restaurant, and given what I've read on Gawker.com, Gothamist.com, Eater.com, etc., he could have a nice LONG meeting with the New York state Department of Labor of how he treats his wait staff, too.
And he claims to be a fan of the late Ronald Reagan, too. As great admirer of Reagan, I completely disawow any association with Mr. Ponorovsky, for obvious reasons!
Those Ruskies can been quite tough indeed.
Gordan Ramsay, pick up the red courtesy phone. Gordan Ramsay...
I’d just make up email addresses.
Why would any customer of a restaurant give their email address to a waiter/waitress?
Methinks this restaurant would like to serve a little spam on the side.
Yeah, Mr. Ponorovsky, it has to be due to lack of email address gathering. Not because of lack of desire for customers to return to your establishment, for whatever reason.
Wow is right. What you don’t see are the countless polite requests from the owner to the employees reminding them to please ask the customer for their email address. Usually a free dinner or two is raffled off each week as an incentive for the customer to do so. Promotions for the restaurant and other communication meant to keep the restaurants name in front of the customer are valuable tools. These emails can make the difference in this market.
Ignoring the boss can be bad for your professional life. These people still have jobs and maybe an incentive to help grow the business. The owner could have just fired them. Instead he opted to use a radical approach to get their attention. The food business is an expensive risky business especially now, the owner has every right to be nervous.
This is America. You can talk to your gd employees any way you damn well like. Just like you can talk to your boss anyway you like...it may be brief, however, since he can fire you. But that’s what makes him the boss and you the worker.
And if they don’t effing like it, they can hit the gd road.
Anyone who has ever managed people in any business has sympathy for this guy.
Russian, huh? Hmm. Wonder if he’s collecting e-mail addresses for some kind of offshore scam.
The Soup Nazi, redux!
I had a Polish boss when I was a busboy, during my college years. A real genuine asswipe. He would scream at us and push people. Sorry, it is UNACCEPTABLE to hit or push employees. None. I still hate that insufferable jerk.