Yahoo turned to crapware.
I tried several times to log into my email I have had there for years. It would not accept the user ID/password. When I would try to bypass and go to the ‘help’, it allowed me to set up a new account.
I didn’t want a new account. I want to get to the old email box, because it has registration emails, etc.
I can access the old account through a 3rd party email reader, but I cannot access it via mail.yahoo.com.
Some how, Google is now associated with Yahoo. That could be part of the problem.
Your 3rd party email reader would need a password to get access. Thunderbird example.
If you're on a Mac, it's possible your email reader is storing the password in Keychain. If that's the case, you can start up the Keychain app and recover the relevant password by supplying your Mac user password.
I didn’t want a new account. I want to get to the old email box,
Did the same thing to me a couple weeks ago - I think it's all connected them to getting more and more access to everything we do.
I simply couldn't lose my main mailbox - so in desperation, I called Yahoo! They got it back for me - (Whenever I stumble on the impossible to find contact phone numbers for any of these outfits, I write them down -
This may help you?
1 800 318 0612