Time Warner Cable advises 320,000 customers of possible hack

venturebeat.com ^ | 1-6-16 | Ken Yeung

[Revel]

Time Warner Cable has sent notices to 320,000 of its customers throughout the U.S., advising them to change the password to their email account out of concern that someone may have gained unauthorized access to that information. The telecommunication company said it was notified of the vulnerability by the FBI, but there’s no evidence to suggest that there was an actual breach.

“Approximately 320,000 customers across our markets could be impacted by this situation,” explained Eric Mangan, director of public relations. “To protect the security of these customers, we are sending emails and direct mail correspondence to encourage them to update their email password as a precaution.”

Of particular concern are customers with Roadrunner email accounts — those that had the RR.com domain in their address, Mangan said.

[MeshugeMikey]

thats so heartwarming ... that not the word I was looking for.. but its not 8 am and Im a morning guy!!

[Chickensoup]

Interesting comment at the site

Mao Tzu
17 hours ago

I am a TWC employee, and this doesn’t surprise me in the least. The phrase “breach of third parties that store its customers’ information.” hints that it may be one of the companies that we offshore to, you know the people that you give your credit card number to over the phone that you can’t understand their accent?

The other reason this doesn’t surprise me is that TWC is sending the name and picture of their own employees to customers without their employees permission. We are sent into all peoples’ houses, 99.9% of which are good people, and yet we also go into criminals houses. I know this because occasionally a government agency will ask us give them information about customers houses that we’ve visited.

Corporations don’t care about your privacy and this is just another example.