Posted on 09/30/2016 8:20:39 PM PDT by Swordmaker
Just as we were beginning to think that the worst was behind Samsung regarding the Galaxy Note 7 battery fiasco, Chinese state broadcaster CCTV has lambasted Samsung for discriminating against Chinese consumers when it comes to the terms of the recall.
A commentary posted to the broadcaster’s website on Thursday calls out Samsung’s handling of the recall as “full of arrogance” and suggests that Samsung has discriminated against Chinese consumers by insisting that phones in the country do not need replacing. China has not been included in the global Note 7 recall, so customers are not entitled to replacements or refunds in the country under the same terms as the rest of the world.
Samsung is already struggling to maintain its market position in the country, having recently fallen out of the top five smartphone manufacturers, and this very public blast is certainly not going to help the company’s reputation in the country.
“Samsung’s discriminatory policy has caused discontent from Chinese consumers,” – CCTV
CCTV appears to have missed Samsung’s clear memo that handsets in China are unaffected by the problem because they contain batteries produced by a different manufacturer to the global models. Galaxy Note 7 handsets in China, and safe units now shipping globally, contain a battery developed and manufactured by the country’s own Amperex Technology Limited (ATL). The potentially dangerous batteries were designed by Samsung’s own SDI division and were manufactured at factories in Vietnam and South Korea.
(Excerpt) Read more at androidauthority.com ...
Another one for your Ping lists
Samsung says the batteries in the Chinese version of the Note 7 are not the same manufacturer as the batteries shipped to the rest of the world. Why is that the case?
Trade law in China.
China was probably smart enough to specify that the batteries in phones sold there be made in China. They know how to negotiate good trade deals.
Wouldn’t that be ‘disclimination?’
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