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To: zipper
I had this exact issue — just about 3-4 weeks ago. Apple charged me 349 for a new phone, after trade-in credit.

You may be entitled for a $200 refund under this program. . .

13 posted on 11/18/2016 9:47:28 PM PST by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue...)
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To: Swordmaker

I hope so. Right now I’m not happy. I will look into it. I definitely noticed that I could get the screen working again if I flexed the phone just right (though only for a minute or two before it screwed up again).

The one thing I noticed is, they were supposed to give me a new identical phone, and said they would, but the new one is a 6s+, the next step in upgrades.

Now I wonder if that’s because they knew there would be the same problem again if they gave me an identical model.

I’m using a 7+ and haven’t had any problems — it’s the 6-pluses I’m worried about. Now one is replaced with a 6s plus, and the other one is starting to act up.


14 posted on 11/18/2016 10:46:07 PM PST by zipper (In their heart of hearts, all Democrats are communists)
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