They all suck. I hate cell phone companies with a passion. None of them deliver the service they promise. Getting help is akin to pulling teeth in a medieval torture chamber. You can’t get phone X unless you have service Y.
Pay TV companies are just as bad. We spend thousands on cell phone and pay TV service annually and they both suck horrendously. What crap. I hate them both immensely.
I hate that I’m forced to take them at their word about my usage. I have a MiFi (mobile WiFi hotspot) with a 6gig data plan. Two months ago they informed me that I had used 34gig the prior month. There’s no way I could have pumped that much data down the pipe unless I was streaming movies 24 hours a day (I wasn’t).
I protested and they insisted. My only recourse is to change service provider. They have us by the short hairs.
>>They all suck. I hate cell phone companies with a passion.
15+ years ago, I worked with a guy who had been involved in buildout of cellular networks in the Southeast for >10 years. The guy knew cellular telephony.
At that time, his opinion was that all cellular sucked, that it had become a complete commodity product, and you just had to pick the cellular service that sucked least in your location, for your use case, at that particular point in time.
I felt this was a spot-on correct and useful way of looking at cellular service at the time, and believe it still holds true today.
Small rays of light peeked through the cracks of phone, internet and TV carriers as consumers sought alternatives at various moments. The old guard faltered then reasserted their monopolies and oligopolies by buying out the upstarts and/or getting regulations passed that only they could comply with (cronyism).
In 1980 we had AT&T and Warner Cable. In 2017 we have AT&T and Warner Cable aka Spectrum. This isn’t how it was supposed to evolve.
I have Sprint. I’ve had it for about 15 years. I have a plan they don’t even offer anymore. Basically unlimited everything. I’m very happy with the service.
Buy a phone on eBay, have a pre-paid service send you a SIM card. Easy peasy.
The trick is Social Media. You put your complaint on their Facebook or Twitter site and you get an agent who can work with you and return calls. It's not just a one and done conversation where they can forget about you because they will never talk to you again...
I recommend that you try Consumer Cellular.
DW and I are happy with them.
They don’t suck. God just quit making more spectrum which is a limited commodity.
That is like yelling at the clouds for bringing rain. There is no harvesting more E M waves.