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To: trebb
> Possible they found serious problems with the first model and have specs that indicate the next model hasn’t done enough to address the issues...

Yeah, they figure the Surface Book 2 is basically just an upgrade, not an overhaul, of the product.

They claim their "not recommended" rating is based on their evidence that 25% of Surface customers reported serious hardware-related problems with the systems -- breakage, dead, hangs, random shutdowns, crashes, etc. -- within the first two years of ownership. Microsoft's response was that Consumer Reports didn't appreciate the product's appeal to the customers.

Personally I think Microsoft's design is based on the assumption that folks will want to buy a new one every few years. It's not all that different from Apple's philosophy, actually. Apple makes their money off the hardware sales, so they have to move physical product on a regular basis. Microsoft tried the same thing with Surface.

26 posted on 10/21/2017 6:01:27 AM PDT by dayglored ("Listen. Strange women lying in ponds distributing swords is no basis for a system of government.")
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To: dayglored
Personally I think Microsoft's design is based on the assumption that folks will want to buy a new one every few years. It's not all that different from Apple's philosophy, actually. Apple makes their money off the hardware sales, so they have to move physical product on a regular basis. Microsoft tried the same thing with Surface.

Yep - it's a disposable world we live in today - I'm typing on a 7 year old computer with Win 7, my cell phone is 2-1/2 years old, and my wife says some of my clothes are older than our marriage of 26 years (I do have a Unit jacket, from the 2917th ESC, that is 40 years old from when I was stationed in Italy).

Ironic that many of the folks that always have the latest and greatest technologies are also on the Dole....

29 posted on 10/22/2017 2:42:41 AM PDT by trebb (Where in the the hell has my country gone?)
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