[AustinBill]

When IT pros are asked by their relatives (who they know will be calling them for free tech support) what computer to buy, the IT pros just tell them to get a Mac. Throw in AppleCare and they can talk all they want to Apple tech support in case they need something. Easiest way to avoid family stress.

Something to think about.

[Mears]

I have an iPod and was having trouble with it a few months ago.

I went on line and was told I could request a call,so I requested the call. 15 minutes later,much to my surprise, the phone rang.

I explained that I was not technically proficient and I was treated VERY well and the problem was corrected.

The best tech support experience ever.

.