Has the quality of their products deteriorated in recent years?
The Bean Boots are still made in Maine but most of their merchandise is foreign now.
“Has the quality of their products deteriorated in recent years?”
Speaking from personal experience, YES. I bought two shirts there a couple of months ago, and they were shirts that looked like they came off the rack at Walmart. Not long after, I bought slippers for my wife. They didn’t fit so she returned them and it took them more than a month to respond. They also did not give her full credit for the return. They knocked about $10 off of the price and it was for merchandise only, no cash.
Screw LL Bean. Done business with them for a long time, but no longer.
About six years ago, I bought one blue dress shirt from LL Bean, and six blue dress shirts from Sears. I still wear one of the Sears shirts to work every day. The L.L. Bean started fraying at the pocket and collar after one year. I never bothered to send it back. I DID order six more shirts from Sears about a year ago though in case they go broke. That way I should make it through with them to retirement.