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North Myrtle Beach restaurant sues customer over bad review after a coupon dispute
Myrtle Beach Online ^ | 12/18/2018 | Alex Lang

Posted on 12/26/2018 8:20:24 PM PST by simpson96

A woman who posted a poor review of a North Myrtle Beach restaurant on Facebook is now in legal hot water as the establishment has accused her of libel.

The restaurant, Buoys on the Boulevard, claims the bad review contained false allegations and stemmed from their refusal to honor a coupon.

On Oct. 30, Doreen Gale-Alfano visited the North Myrtle Beach restaurant with a friend. She tried to use a coupon that would have covered dinner for two people up to $30, according to the lawsuit.

Buoys says the staff told her they were under new ownership and could not honor the coupon. In March, the restaurant changed ownership and had a slight name change from Buoys Beach Bar & Grille to Buoys on the Boulevard. Breaking News

The waitstaff attempted to comp the couple’s drinks because they would not honor the coupon, the filing states.

Gale-Alfano threatened to “destroy you on social media” and hurt Buoy’s reputation, the lawsuit states. Gale-Alfano left and checked in on Facebook to another area restaurant seven minutes later.

She then posted a review on Facebook, one that was still publicly available as of Tuesday afternoon. It reads:

The restaurant, through its official page, responded to the comment and wrote:

Hi Doreen, your visit last night is on our camera and you never ordered any food. NO SUSHI was made for you. You and your father came in last night with a $30.00 off coupon dated October 2017 from Grand Strand Dining Group. We bought the business in March 2018 and are not affiliated with Grand Strand Dining Group. We tried to explain that and you were livid because we would not accept the coupon.

We did comp out a Grey Goose Martini, a beer and a coke. We also let you know to go to Duffy Street to redeem the coupon. I did see where you went there after you left here. I can post the video of your entire visit on our camera playback and see where only drinks were at your table. I find it really sad that you would stoop so low to post lies about a business because of your anger. You did let the staff know that you would get on social media and ruin our business. Those are your own words.

A follow-up post by the restaurant’s owner then threatens legal action.

The lawsuit says Buoys’ reputation was hurt by the so-called libel post. Buoys also alleges Gale-Alfano slandered the business by making false statements. The lawsuit asks for an unspecified amount of damages.

Attempts to reach Gale-Alfano were unsuccessful in time for this report.


TOPICS: Chit/Chat; Food
KEYWORDS:
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1 posted on 12/26/2018 8:20:24 PM PST by simpson96
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To: simpson96

The restaurant is correct to file a lawsuit against her.


2 posted on 12/26/2018 8:23:44 PM PST by gunsequalfreedom
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To: simpson96

Good for the restaurant to stand up to her.


3 posted on 12/26/2018 8:24:39 PM PST by NorthstarMom
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To: simpson96

Make an example of her.


4 posted on 12/26/2018 8:26:57 PM PST by Cowboy Bob ("Other People's Money" = The life blood of Liberalism)
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To: gunsequalfreedom
The restaurant is correct to file a lawsuit against her.

Concur; she should be liable for all damages.
5 posted on 12/26/2018 8:29:12 PM PST by af_vet_1981 (The bus came by and I got on, That's when it all began.)
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To: NorthstarMom

Been going to NMB for decades and found very few places that I would not return to. However, the “Chew and Screw Crew” is always out in force, and I’m glad to see the business fighting back. Needs to be published too as a warning to other entitled snowflakes out there...


6 posted on 12/26/2018 8:32:30 PM PST by Dubh_Ghlase (Oh boy!)
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To: simpson96

“had a slight name change from Buoys Beach Bar & Grille to Buoys on the Boulevard.”

that’s not a slight name change..

“Buoys Beach Bar & Grill” that’s a slight name change.


7 posted on 12/26/2018 8:36:15 PM PST by cableguymn (We need a redneck in the white house....)
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To: simpson96
Libel: a published false statement that is damaging to a person's reputation; a written defamation. This crap has to stop. Good for them to go after spineless people like this. CNN and MSNBC should be next.
8 posted on 12/26/2018 8:40:54 PM PST by Fungi
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To: simpson96

Female with a hyphenated last name. First clue she’s a PIA.


9 posted on 12/26/2018 8:41:01 PM PST by vetvetdoug
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To: simpson96

Punish her severely - make an example of her. These false crime claims have gone on way too long.


10 posted on 12/26/2018 8:41:26 PM PST by BookmanTheJanitor
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To: vetvetdoug

Porcine Intestinal Adenomatosis?


11 posted on 12/26/2018 8:46:56 PM PST by ButThreeLeftsDo (MAGA!!!)
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To: simpson96

Big Carl’s Bait House in Pittsburg, TX, should be able to sue for $millions.
https://www.yelp.com/biz/big-earls-bait-house-and-country-store-pittsburg

I’ve been there. The food and service is great. No, I didn’t eat fish bait. They have a restaurant attached to the building.


12 posted on 12/26/2018 8:50:14 PM PST by Dalberg-Acton
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To: simpson96

Payback is a B...ouys.

It’s about time someone fought back against these self-inflated amateur food critics.


13 posted on 12/26/2018 9:00:18 PM PST by OrangeHoof (CNN - the most busted name in news.)
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To: simpson96

Nice of her to warn she was going after them, that way they didn’t delete the surveillance footage. What a jerk.


14 posted on 12/26/2018 9:02:13 PM PST by GnuThere
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To: vetvetdoug

Ding, ding, ding!!


15 posted on 12/26/2018 9:05:29 PM PST by bort
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To: Dubh_Ghlase

“Chew and screw”. LOL. That’s a new one.

I don’t have contempt for them as much as I do the ones who bring a bunch of family to a restaurant then, towards the end of the meal, create a scene until the manager has little choice but to comp everyone’s dinner and get them out the door pronto. This sometimes is a faked medical emergency or a loud, profanity-laced food fight. Everyone at the table is in on the scam. I would point out which minority group is known for this impromptu theatre but you’ve probably already figured it out.


16 posted on 12/26/2018 9:10:59 PM PST by OrangeHoof (CNN - the most busted name in news.)
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To: Dalberg-Acton
It is HARD to get to Big Earl's, unless you are heading to the lake.

Most of the reviews are from California and live in fairly large cities.

Except for the reviewer from Vacaville CA. And they dissed Pittsburg TX?

It looks like a muslim couple decided to flip off Earl's with a bad review and things spiraled down from there.

The food is OK, good for down home cooking, and great when your fishing trip didn't go so well.

17 posted on 12/26/2018 9:13:39 PM PST by texas booster (Join FreeRepublic's Folding@Home team (Team # 36120) Cure Alzheimer's!)
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To: Dalberg-Acton

Yelp.Is.Useless.


18 posted on 12/26/2018 9:18:29 PM PST by Chaguito
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To: simpson96; 2A Patriot; 2nd amendment mama; 4everontheRight; 77Jimmy; A Strict Constructionist; ...
South Carolina Ping   

If you'd like to be on or off the South Carolina ping list, just click Private Reply below and drop me a FReepmail.

19 posted on 12/26/2018 10:33:35 PM PST by upchuck (Q: What high crime has Trump committed? A: He won the 2016 Presidential election. ~ h/t dartuser)
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To: texas booster

I had a burger and fries when I was there, and got a coffee mug for a souvenir. Then I left a good review (which was the truth).
Tosh.0 started a bunch of their grief by trashing them on his cable show. If that boy ain’t queer, he does a hell of an act.


20 posted on 12/27/2018 12:09:04 AM PST by Dalberg-Acton
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