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The REAL reason Facebook, WhatsApp and Instagram broke revealed
https://www.thesun.co.uk ^ | 10:16, 5 Oct 2021 Updated: 10:26, 5 Oct 2021 | Sean Keach, Digital Technology and Science Editor

Posted on 10/06/2021 10:17:16 AM PDT by Red Badger

FACEBOOK, Instagram and WhatsApp went down for seven hours in a major global outage yesterday – but why?

Here's a quick guide on what actually happened to take three of the world's biggest websites and apps offline.

https://www.thesun.co.uk/tech/16328655/facebook-instagram-whatsapp-crashed/

In 2021, it's easy to wonder how huge chunks of the internet can go offline.

But it's surprisingly easy for outages to happen – due to how the internet works.

World wide web Every website – including Facebook – exists on a computer server somewhere.

So when you want to log on to Facebook.com, you have to connect to one of Facebook's computers.

Every website has an IP address, which you can type into your web browser – if you want.

But we prefer using domain names like Facebook.com because they're easier to remember.

That's where a DNS (Domain Name System) comes in.

When you type Facebook.com into your browser, the DNS effectively matches that URL to an IP address – allowing your computer to connect to Facebook.

Outages are often caused by DNS issues – but Facebook's problems go even deeper.

When you typed in Facebook.com, it was as if Facebook didn't exist.

There was nowhere for the DNS to send you.

Surfing the web DNS servers are often thought of as being like a phonebook for the internet.

But there's another system called BGP (Border Gateway Protocol).

BGP is like a Sat Nav that guides your data across the internet – to any address, courtesy of the DNS "phonebook".

So when you send packets of data to Facebook, BGP will guide it on the most efficient route – or another way, if that's unavailable.

It's like Google Maps, telling your data to take a left here and a right there.

This is how all the different networks that make up the internet can easily be navigated – with no effort from you.

There are lots of BGP systems – Facebook even built its own, to make life easier.

Facebook fail So what went wrong?

Facebook effectively told BGP – the maps of the internet – to remove itself from those maps.

This was obviously a mistake. A big one.

No DNS or BGP – and no user, ultimately – could find Facebook.

Imagine you had the address for a house, but no maps listed it.

Even though the house exists, if it doesn't appear on a map, you can't find it.

And because Facebook hosts WhatsApp, Instagram, Workplace and more, these websites couldn't be "found" either.

Everything that works through Facebook – including "Log In With Facebook" – was effectively shut down.

We even saw reports of Facebook employees being unable to get through security doors – and even speak to each other online.

This is a nightmare when the internet has lost you, and you need it to find you again.

Facebook runs most of its own systems, and Facebook was down.

So Facebook bosses needed engineers to physically get down to sites to repair the issue – and let the internet find Facebook again.

What actually went wrong? So we know that Facebook told the internet it didn't exist any more.

But why?

The details are still light, but Facebook was doing an update – and did it wrong.

"Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication," Facebook's Santosh Janardhan said.

"This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt."

Basically, Facebook's own routers – which connect Facebook servers to the internet – were configured wrongly.

So rather than a cyber-attack, overloaded servers or physical damage, it was simply a dodgy update.

And in seconds, it took billions of users offline for hours.


TOPICS: Business/Economy; Computers/Internet; Education; Military/Veterans
KEYWORDS: facebook; instagram; internet; useparagraphs; whatsapp
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1 posted on 10/06/2021 10:17:16 AM PDT by Red Badger
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To: Red Badger

Only a matter of time until the “Technology Trap” shuts its doors on us tight.


2 posted on 10/06/2021 10:20:24 AM PDT by dfwgator (Endut! Hoch Hech!)
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To: Red Badger

Sorry that was my bad. My post on Corvid Vaccines cause their “fact checkers” to melt down in a screaming hissy fit


3 posted on 10/06/2021 10:20:52 AM PDT by MNJohnnie (They would have abandon leftism to achieve sanity. Freeper Olog-hai)
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To: Red Badger

4 posted on 10/06/2021 10:22:15 AM PDT by dfwgator (Endut! Hoch Hech!)
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To: dfwgator

What if yesterday was a ‘test’......................


5 posted on 10/06/2021 10:23:52 AM PDT by Red Badger (Homeless veterans camp in the streets while illegal aliens are put up in hotels.....................)
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To: Red Badger

So was this a test on how to disable countrywide communications for the coming festivities?


6 posted on 10/06/2021 10:23:59 AM PDT by Mr. K (No consequence of repealing obamacare is worse than obamacare itself)
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To: Mr. K

SHHHHHHHHHH!..................only the elites are supposed to know~!.......................


7 posted on 10/06/2021 10:24:54 AM PDT by Red Badger (Homeless veterans camp in the streets while illegal aliens are put up in hotels.....................)
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To: Red Badger

8 posted on 10/06/2021 10:26:09 AM PDT by Dr. Sivana ("There are only men and women."-- George Gilder, Sexual Suicide, 1973)
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To: Mr. K

Exactly.


9 posted on 10/06/2021 10:28:11 AM PDT by ncfool (Joe Biden USSA.. United Socialist state of aMeriKa...... 11.3.2020 - President in waiting Kama-la-la)
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Because Zuckenfelcher is a class 11 douche?


10 posted on 10/06/2021 10:34:28 AM PDT by dsrtsage ( Complexity is just simple lacking imaginationd)
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To: Red Badger

As a Software Engineer for 30 years I can remember a couple of Oh Shit moments when doing system configuration like using a wrong mask and deleting something even if fixable would take hours and hours to reconstruct.

It’s especially true if manually running a long series of commands and when you make that mistake and you typically realize the instant you do it and you just freeze and your heart sinks.


11 posted on 10/06/2021 10:34:56 AM PDT by ImJustAnotherOkie (All I know is The I read in the papers.)
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To: Red Badger

Nah, someone finally reached the end of the Internet and it shut everything down. Wonder if they are still lost out there?


12 posted on 10/06/2021 10:40:07 AM PDT by Reno89519 (Respect America, Embrace America, Buy American, Hire American.)
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To: Red Badger

Listen to the expert journalists techsplain to us.


13 posted on 10/06/2021 10:40:33 AM PDT by KobraKai
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To: Red Badger

A test to see if they could do it, or a test to see how people would react?


14 posted on 10/06/2021 10:41:38 AM PDT by gundog (It was a bright cold day in April, and the clocks were striking thirteen. )
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To: Red Badger

I gather from other reporting, that employees were locked out of the Facebook building, due to the outage. This sounds unbelievable. An international corporation, with customers around the globe does not have staff onsite, 24/7 ? The fire department in that community is OK with those folks being unable to open the doors, from the inside, during an emergency ? This happened after a damning 60 Minutes interview, and before Congressional testimony ? Not buying it. Something nefarious was going on, in that building (more so than usual), that was not to be witnessed, methinks . . .


15 posted on 10/06/2021 10:41:54 AM PDT by jttpwalsh
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To: All

Alexa, kill Alexa.


16 posted on 10/06/2021 10:44:37 AM PDT by Peter ODonnell (a cloud has fallen over the lands of the free )
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To: gundog

Yes......................


17 posted on 10/06/2021 10:49:47 AM PDT by Red Badger (Homeless veterans camp in the streets while illegal aliens are put up in hotels.....................)
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To: gundog

Yes......................


18 posted on 10/06/2021 10:49:48 AM PDT by Red Badger (Homeless veterans camp in the streets while illegal aliens are put up in hotels.....................)
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To: Red Badger

Dan Bongino claims the Whistleblower was a diversion for Facebook going after conservatives, once and for all.


19 posted on 10/06/2021 10:52:44 AM PDT by Huskrrrr (Alinsky, you magnificent Bastard, I read your book!)
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To: Dr. Sivana

I.knew.it!


20 posted on 10/06/2021 10:53:21 AM PDT by BenLurkin (The above is not a statement of fact. It is either opinion, or satire. Or both.)
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